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Customer Service Trainer
Beloform Craft
Design and deliver training programs for customer service staff.
14d ago
$55,000 - $62,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Madison, WI
Office Full-Time
Company Size
50 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
General Contractor
Sector Specialisms
Arts and Crafts
Role
What you would be doing
workshops
coaching
training design
needs analysis
metrics evaluation
policy updates
- Conduct workshops, role-playing sessions, and ongoing coaching to improve communication and problem-solving skills.
- Foster a positive and motivating learning environment for team members.
- Design and implement customer service training programs for new and existing employees.
- Collaborate with management to identify training needs and develop relevant materials.
- Evaluate training effectiveness through performance metrics and feedback analysis.
- Maintain up-to-date knowledge of company policies, products, and customer service best practices.
What you bring
presentation
training development
time management
2 years
bachelor’s
analytical
- Strong presentation and interpersonal communication skills.
- Proficiency in developing training materials and delivering engaging sessions.
- Excellent organizational and time-management abilities.
- Minimum of 2 years of experience in customer service training or team leadership.
- Bachelor’s degree in Communication, Business Administration, Education, or related field (or equivalent experience).
- Analytical mindset with the ability to assess training results and performance improvement.
- Supportive and collaborative work environment
- Competitive salary ($55,000–$62,000 per year)
- Opportunities for career growth and internal advancement
- Comprehensive training and development resources
- Paid time off and performance-based incentives
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
- Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship.
- BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions.
- Typical projects range from large-scale commercial builds to complex residential and transport infrastructure.
- The company thrives in providing specialized services across sectors such as energy, transport, and industrial development.
- Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project.
- Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.
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