Monitors training needs and provides for the delivery of such training as required
Interviews and selects qualified personnel
The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.
Coordinates with Deere on programs, warranties, and technical machine problems
Supervises the opening and closing of work orders for control of each shop job
Monitors customer satisfaction through phone calls and on-site visits
Maintains and monitors detailed records of time and performance of Service employees
Frequently interacts with the customer to explain quotes and any changes within the quote prior to services being performed to ensure customer satisfaction
Orders and maintains needed shop supplies
Acts as site safety coordinator in conjunction with Corporate Safety Manager
Assists in planning and developing service marketing programs
Up-sells any service that is necessary to keep the product operating more efficiently and safely
Stays current on product improvement programs from Deere
Supervises all Service Department personnel
Monitors and schedules pick-up and delivery of equipment
Requirements
driver license
degree
industrial equipment
hand tools
customer focus
managerial experience
Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.
Ability to write reports, business correspondence, and procedure manuals.
Managerial experience
Able to use hand tools, fuel hoses, lubrication systems on all equipment
Individual must be proficient in-service operations leadership, customer focused, analytical and comfortable communicating with customers.
Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Specific vision abilities required by this job include close, distance and color vision.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to use full range of motion for back, arms, hands, and fingers.
Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves and etc.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
A degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Valid Drivers License
The employee is regularly required to talk or hear at moderate noise levels.
Ability to apply concepts of basic algebra, statistics, and geometry.
Benefits
Ongoing training provided.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to provide high-quality heavy equipment for large-scale projects.
Known for offering a diverse range of machinery and equipment for construction, mining, and industrial sectors.
Has built a solid reputation as a trusted partner for infrastructure and transport projects.
Specializes in providing tailored solutions to meet the unique needs of heavy civil and industrial clients.
Collaborates with key players in various sectors, including government and large enterprises.
Offers innovative equipment options, ensuring maximum efficiency and productivity on job sites.
Continues to expand its footprint with a focus on meeting the evolving demands of the industry.
Culture + Values
28 Locations
Market Presence
Comprehensive support for customers across multiple regions, including sales of new & used equipment, parts, service, and rental.
Commitment to our customers and integrity in our actions are the basis of who we are.
Built on a legacy and foundation inherited from John Deere, emphasizing long-term, multi-decade partnerships.
Named to John Deere’s Onyx Circle (top-performing dealer award based on key performance metrics) reflecting a results-driven, customer-focused culture.
Environment + Sustainability
No publicly stated net‑zero target, environmental goals or metrics found on corporate website or LinkedIn.
No clear data‑driven information on emissions reduction, energy usage, renewable energy, waste management or sustainability programs.
Inclusion & Diversity
Lacks publicly available quantitative data on workforce diversity, gender splits, or DEI strategy.
No disclosed gender-related statistics or strategic DEI goals on website or LinkedIn.