Leasing Consultant

Description

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)

Requirements

Van Metre Core Values

• Professional demeanor and attitude
• Aptitude for working with people
• Social media skills
• Verbal and written communication skills
• Time management and prioritization skills
• Customer service skills
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Previous experience in customer service, sales, hospitality, or related fields
• Bilingual preferred

Benefits

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Wellness: Annual Wellness Reimbursement of up to $900
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Weekend work is required
• Salary: $16.00-$18.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
• Annual Bonus Potential: $4,500 annually, paid quarterly

Training + Development

Interview process

Visa Sponsorship

Security clearance