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Receptionist (SCNH)
Civitas Senior Living
Frontline customer service role in a senior living community, handling reception, communication, and administrative tasks.
23d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
North Richland Hills, TX
Onsite
Company Size
368 Employees
Service Specialisms
Senior Living Operations
Property Management
Resident Care Services
Community Development
Healthcare Consulting
Facility Maintenance
Staffing and Training
Technology Solutions
Sector Specialisms
Independent Living
Assisted Living
Memory Care
Role
What you would be doing
front desk maintenance
team collaboration
mail distribution
fax and photocopy
call handling
- Lobby Ambassador: Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
- Team Collaborator: Work closely with other departments, fostering a collaborative and efficient environment.
- Mail Management: Distribute resident and office mail, acting as a key link in the information chain.
- Administrative Support: Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
- Communication Hub: Answer and transfer calls, take detailed messages, and ensure prompt communication.
What you bring
communication skills
senior living
healthcare
customer service
- Communication Skills: Exceptional ability to communicate with a diverse audience.
- Experience: Prior work in senior living or healthcare is a plus, yet not mandatory. Training is provided.
- Customer Service Star: Deliver high-quality customer service with warmth and professionalism.
- Recognition: Employee Recognition Program
- Community: Employee Referral Incentives, Consistent Schedules
- Education & Growth: Tuition Reimbursement & Career Advancement Opportunities
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks are a condition of employment at civitas senior living communities.
Company
Overview
Founded 2012
Year Established
The company was established in Fort Worth, beginning with a single senior housing acquisition.
Revenue $142M
Annual Revenue
The company generates approximately $142 million in annual revenue through strategic growth initiatives.
- Their projects range from independent living to assisted living and memory care, often featuring signature programs that create vibrant community life.
- Specializing in residential senior housing and healthcare services, they operate luxury, full-service communities in multiple states.
- A standout: the ‘Passion Program’—a unique lifestyle initiative that blends chef-prepared dining, social experiences, and wellness into everyday life.
- We focus on service excellence with a compassionate approach.
- We promote an atmosphere of respect and integrity.
- We are committed to creating a culture where team members feel valued and supported.
- We provide opportunities for growth and career development for our employees.
- We foster collaboration and teamwork at every level.
- We aim to create a positive experience for residents and families.
2050 Target
Net Zero Ambition
Aiming to achieve Net Zero by the year 2050.
- Committed to sustainability and environmental stewardship.
- Energy-efficient systems and waste reduction initiatives implemented across facilities.
- Solar panels integrated into multiple buildings as part of carbon footprint reduction efforts.
- Water conservation measures include low-flow fixtures and irrigation systems.
- Recycling and composting are standard practices.
- Create an inclusive and diverse workplace where all team members are respected and valued.
- Promote gender equality in leadership roles, with a growing number of women in senior positions.
- Implemented training and policies to encourage a culture of inclusivity and respect.
- Set specific goals to increase representation across various demographics in their workforce.
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