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Customer Service Representative
Acme Brick
Assist customers, process orders, and coordinate with vendors for masonry products.
7d ago
Junior (1-3 years)
Full Time
Jonesboro, AR
Office Full-Time
Company Size
1,915 Employees
Service Specialisms
Thin Brick
Cladding Systems
Fireplace Systems
Glass Accents
Iron Doors
Landscape Products
Outdoor Living
Secure Mail & Package Solutions
Sector Specialisms
Residential
Commercial
Architectural
Buildings
Role
What you would be doing
vendor liaison
purchase orders
order entry
inventory receiving
sample orders
customer communication
- Work with vendors and manufacturers on various concerns.
- As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
- Serves as a back up to other CSRs.
- Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
- Order entry of sales orders and sales transfers.
- Work with Acme production coordinators on product inquiries.
- Receive tile, wood, stone and other masonry materials into inventory through the operating system.
- Communicate with custo mers by phone, email or in person on various concerns.
What you bring
2+ years
microsoft office
excel
high school
communication
- 2+ years of related experience
- Must be proficient in Microsoft Office and Excel (JDE experience preferred)
- High school diploma or equivalent required; some college is preferred.
- Must have excellent verbal and written communication skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre-employment substance abuse testing required.
Company
Overview
1891 Founded
Year Established
The company was founded in Texas in 1891.
2000 Joined
Berkshire Hathaway
Became part of the Berkshire Hathaway family of companies.
15 Plants
Manufacturing Facilities
Operates 15 brick manufacturing plants across the U.S.
100-year Warranty
Product Warranty
Provides a rare 100-year limited warranty on their bricks.
50+ Showrooms
Showroom Locations
Showcases products through over 50 retail showrooms.
- Evolved into the largest U.S.–owned brick maker.
- Serves projects across 13 states and into Canada.
- Product lineup includes genuine clay brick, thin‑brick veneers, tile, glass block, stone, metal cladding, fireplaces, and outdoor living systems.
- Known for innovation, introducing thinBRIK veneers and glass‑paver systems through its Innovative Building Products division.
- Typical projects include residential homes, commercial façades, modular fireplaces, and outdoor kitchens.
- Notable trivia: Once owned one of the last beehive‑kiln plants in the U.S., a nod to its industrial heritage.
- Integrity: We are committed to conducting ourselves with the highest standards of honesty and ethical behavior.
- Safety: We prioritize safety in everything we do, ensuring the well-being of our employees, customers, and communities.
- Customer Focus: We strive to understand and meet the needs of our customers, providing them with the best products and services.
- Innovation: We continuously improve our products, services, and processes to meet the evolving needs of the industry.
- Sustainability: We are committed to environmental stewardship and responsible resource management.
- Excellence: We pursue excellence in all areas of our business, consistently striving for superior performance.
2050
Net-zero Emissions Goal
Aiming to achieve net-zero greenhouse gas emissions by a specific future date.
- The company focuses on reducing energy consumption and increasing renewable energy use.
- Measures have been implemented to reduce waste and improve recycling in operations.
- Products are made with sustainable materials and designed for long lifecycles to minimize environmental impact.
- The company is committed to fostering a diverse and inclusive workforce through various recruitment and development programs.
- The company has set measurable goals to increase the representation of women and minorities in leadership roles.
- The company focuses on creating a work environment where all employees feel valued and included.
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