Solution Delivery Lead

Overview

Lead delivery of home electrification programs, managing contractors, partners, and client outcomes.

Key Responsibilities

• progress tracking
• deliverable management
• program design
• energy efficiency
• client management
• stakeholder partnerships

Tasks

-Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. -Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. -Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time. -Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders. -Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. -Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs. -Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients. -Delivers successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets.

Requirements

• hvac
• energy efficiency
• 4+ years
• bachelor's
• microsoft office
• crm

What You Bring

-Experience engaging directly with contractors to support program participation -Heat pump and/or HVAC system expertise -Direct experience developing new and managing existing stakeholder and partner relationships -Technical experience with energy efficiency, energy efficiency audits or related technologies, particularly residential electrification technologies. -A minimum of 4+ years' experience in energy-efficiency or a related field required -Travel within Chicagoland, IL up to 0-3 times a month on occasion -A Minimum of a Bachelor's degree in business, energy, engineering or related field of study preferred -Proficient skills with Microsoft Office Suite, CRM tools -Must be located in or willing to relocate to Chicago, IL within 30 days of acceptance -BPI certifications, particularly BA-P

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About Resource Innovations

-Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach. -Specializes in transforming utility operations through demand-side management, software systems, and advisory services. -Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces. -Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.

Sector Specialisms

Security Clearance

-comprehensive background check and reference check required. -pre‑employment drug screen may be required if applicable.