Apartment Maintenance Manager

Description

• Helps support property rehabilitation (improvement) process.
• Prepares vacant apartments to make rent ready.
• Manages property inspections – life safety, pool, elevators, lighting etc.
• Plans daily activities (includes checking on work orders, prioritizing requests and completing administrative paperwork).
• Performs preventative maintenance work.
• Interacts directly with residents.
• Follows and promotes company policies and procedures.
• Maintains logbooks and databases; enters service requests and status updates into database.
• Receive resident complaints in a calm, open and professional manner.
• Supports the General Manager in meeting budget responsibilities.
• Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights, weekends and holidays.)
• Read and/or listen to resident requests/complaints.
• Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Maintain (clean, orderly, and working in conditions) all amenity areas (pools, compactors, weight rooms, parking decks, etc.)
• Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
• Communicate with residents and prospects in a manner consistent with PAC's standards.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Completes all QA inspections on new construction properties. (Interior, exterior)
• If the property does not have a housekeeper or property monitor light cleaning duties will be required, such as cleaning models, club house, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Helps evaluate all Service Technician, and Property Monitors. (Quarterly and yearly).
• Delegates service requests to Service Technician and Property Monitors.
• Deliver newsletters, correspondence, etc. to residents' apartment.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.
• Selects external contractors and monitors their work performance.

Requirements

• Budget or basic business finance helpful.
• Troubleshooting and problem-solving skills.
• Must be able to bend, stoop, and kneel for extended periods of time.
• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
• Must be able to push and pull up to 300 pounds on wheels.
• 1-2 years maintenance supervisory experience
• Must be able to lift up to 50 pounds.
• Must be able to use a hand-truck and/or operate company vehicles.
• 3 years maintenance experience (apartment maintenance experience preferred)
• Must be able to use various hand tools and test equipment.
• Must be able to climb ladders of up to 40 feet in height.
• Valid driver's license (free from major moving violations) and dependable transportation.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.

Benefits

• Associate Apartment Discount
• Company-paid employee assistance, mental health, and wellness programs
• Generous PTO program
• 401k with exceptional employer match
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Educational Assistance Program (tuition and certifications)
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates

Training + Development

Interview process

Visa Sponsorship

Security clearance