Service Manager

Overview

Oversee service team, client relations, schedules, quotes, invoicing, and budgets for roofs.

Key Responsibilities

• quote management
• budget oversight
• invoicing
• production scheduling
• customer relations
• app monitoring

Tasks

- Quotes and tenders for maintenance, repairs, and mechanical upgrades - Oversee financials and budgets - Work with team on decisions of when to add staff, trucks, and equipment - Manage workflow of invoicing and Accounts Receivable - Work closely with the Superintendents on workload, sales, and schedule - Review and update the production schedule and any safety audits Development and management of relationships and Service Team:- Communication with existing customers and grow new business - Manage the office and field staff- Review and update the production schedule and any safety audits- Work closely with the Superintendents on workload, sales, and schedule Completion and/or review of the following for new roofs or roof repairs:- Quotes and tenders for maintenance, repairs, and mechanical upgrades- Roof Reports which may include photos and quotes- Manage workflow of invoicing and Accounts Receivable- Utilize our custom app to monitor workflow and process- Oversee financials and budgets- Work with team on decisions of when to add staff, trucks, and equipment Here’s what you bring to the table:- Minimum 5 years’ work experience in a supervisory or management role construction/sales/facility management environment- Knowledge of the Roofing industry and construction techniques is an asset- Ability to work in a fast-paced environment- Ability to develop and maintain strong relationships- Entrepreneurial spirit and drive to grow the business- Strong management, delegation, planning and leadership skills- Strong communication, organization, multi-tasking and problem solving skills- Proficiency in MS Office (Word, Excel, PowerPoint) Here’s what Flynn brings to the table:- Competitive wages - Extended health benefits- RRSP matching available- On-going career development courses and programs - Great environment where our motto is “Flynn Family Winning Together”! - Communication with existing customers and grow new business - Utilize our custom app to monitor workflow and process Here’s what your days will look like as a Service Manager: Development and management of relationships and Service Team:- Communication with existing customers and grow new business - Manage the office and field staff- Review and update the production schedule and any safety audits- Work closely with the Superintendents on workload, sales, and schedule Completion and/or review of the following for new roofs or roof repairs:- Quotes and tenders for maintenance, repairs, and mechanical upgrades- Roof Reports which may include photos and quotes- Manage workflow of invoicing and Accounts Receivable- Utilize our custom app to monitor workflow and process- Oversee financials and budgets- Work with team on decisions of when to add staff, trucks, and equipment Here’s what you bring to the table:- Minimum 5 years’ work experience in a supervisory or management role construction/sales/facility management environment- Knowledge of the Roofing industry and construction techniques is an asset- Ability to work in a fast-paced environment- Ability to develop and maintain strong relationships- Entrepreneurial spirit and drive to grow the business- Strong management, delegation, planning and leadership skills- Strong communication, organization, multi-tasking and problem solving skills- Proficiency in MS Office (Word, Excel, PowerPoint) Here’s what Flynn brings to the table:- Competitive wages - Extended health benefits- RRSP matching available- On-going career development courses and programs - Great environment where our motto is “Flynn Family Winning Together”! - Manage the office and field staff Completion and/or review of the following for new roofs or roof repairs:- Quotes and tenders for maintenance, repairs, and mechanical upgrades- Roof Reports which may include photos and quotes- Manage workflow of invoicing and Accounts Receivable- Utilize our custom app to monitor workflow and process- Oversee financials and budgets- Work with team on decisions of when to add staff, trucks, and equipment Here’s what you bring to the table:- Minimum 5 years’ work experience in a supervisory or management role construction/sales/facility management environment- Knowledge of the Roofing industry and construction techniques is an asset- Ability to work in a fast-paced environment- Ability to develop and maintain strong relationships- Entrepreneurial spirit and drive to grow the business- Strong management, delegation, planning and leadership skills- Strong communication, organization, multi-tasking and problem solving skills- Proficiency in MS Office (Word, Excel, PowerPoint) Here’s what Flynn brings to the table:- Competitive wages - Extended health benefits- RRSP matching available- On-going career development courses and programs - Great environment where our motto is “Flynn Family Winning Together”!

Requirements

• 5+ years
• supervisory
• roofing
• ms office
• leadership
• communication

What You Bring

- Ability to develop and maintain strong relationships - Ability to work in a fast-paced environment - Minimum 5 years’ work experience in a supervisory or management role construction/sales/facility management environment - Knowledge of the Roofing industry and construction techniques is an asset - Proficiency in MS Office (Word, Excel, PowerPoint) Here’s what you bring to the table:- Minimum 5 years’ work experience in a supervisory or management role construction/sales/facility management environment- Knowledge of the Roofing industry and construction techniques is an asset- Ability to work in a fast-paced environment- Ability to develop and maintain strong relationships- Entrepreneurial spirit and drive to grow the business- Strong management, delegation, planning and leadership skills- Strong communication, organization, multi-tasking and problem solving skills- Proficiency in MS Office (Word, Excel, PowerPoint) Here’s what Flynn brings to the table:- Competitive wages - Extended health benefits- RRSP matching available- On-going career development courses and programs - Great environment where our motto is “Flynn Family Winning Together”! - Strong communication, organization, multi-tasking and problem solving skills - RRSP matching available - Strong management, delegation, planning and leadership skills

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Benefits

- Extended health benefits Here’s what Flynn brings to the table:- Competitive wages - Extended health benefits- RRSP matching available- On-going career development courses and programs - Great environment where our motto is “Flynn Family Winning Together”! - Competitive wages - Great environment where our motto is “Flynn Family Winning Together”! - On-going career development courses and programs

About Flynn Group Of Companies

-Evolved from modest roofing beginnings by adding glazing, curtain walls, architectural metals, and waterproofing. -Handles complex envelope work, such as metal panel systems and custom glazing, on large-scale facilities. -Typical projects include commercial roofs, curtain-wall facades, architectural metal systems, and waterproofing installations.

Sector Specialisms