Technical Software Vendor Manager at Arup in Newcastle Upon Tyne, England, United Kingdom | Kablio

Role

Description

vendor management

stakeholder engagement

software adoption

kpi reporting

training coordination

procurement interface

Contribute to and execute against the vendor stakeholder management plan.
Build and maintain a network of Arup technical software stakeholders (Users, Subject Matter Experts (SMEs), Skills Network (SN) Leads)
Monitor and report on usage of technical software.
Manage vendor related communications to the global Arup technical software user community.
Day to day management of vendor related activities including;
Contribute to and execute against vendor customer success plan.
Engage with SME & SN communities to identify technical software learning requirements.
Capture and manage delivery of actions arising from vendor meetings.
Represent the interests of Arup’s technical software user community at weekly vendor meetings.
Project manage delivery of customer success activities.
Coordinate software adoption and scaling plans.
Manage everyday interfaces with the Arup procurement, cyber security, technical support and software deployment teams.
Collate and centrally share minutes of all meetings in line with predefined Ways Of Working.
Coordinate Learning & Development interfaces
Coordinate with Vendors to define and agree proactive training program.
Attend, record and communicate outcomes from regular internal stakeholder meetings. Objective to understand business needs and represent vendor offerings both commercially and technically.
Contribute to and execute against the Strategic Partnerships Comms Plan.
Coordinate Vendor Events.
Support the negotiation and management of vendor commercial agreements as required.
Support Arup initiatives related to 3rd party technical software as required.
Capture and report on vendor KPI data.

Requirements

communication

stakeholder management

international

proactive

aec software

self‑motivation

You communicate confidently across all levels and can manage complex stakeholder relationships, both internally and externally.
You thrive in an international, multi-disciplinary environment and bring a proactive, solutions-focused mindset to everything you do.
You have hands-on experience with AEC technical software and understand its role in successful project delivery.
You bring motivation and self-direction to manage your workload in alignment with business priorities.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1946

Year Established

The company was established in 1946 and has since become a leader in sustainable design and innovative engineering.

Specializing in infrastructure, architecture, engineering, and urban planning.
Portfolio spans globally recognized projects, from landmark buildings to major transportation systems.
Engineers, designers, and planners deliver cutting-edge, innovative solutions that anticipate future needs.
Key projects include the Sydney Opera House, Crossrail in London, and the Eden Project in the UK.
Collaborative approach integrates diverse disciplines to create solutions that drive progress and innovation.
A global leader in engineering consultancy with a unique culture prioritizing creativity and client-centered solutions.

Culture + Values

We are committed to shaping a better world through our work.
We place the needs of our clients and communities at the heart of everything we do.
We collaborate openly and share ideas to create innovative solutions.
We value excellence in all aspects of our work and deliver high-quality outcomes.
We embrace curiosity, creativity, and a sense of adventure in our projects.
We empower our people to take ownership, show leadership, and thrive in their careers.

Environment + Sustainability

2030

Net-Zero Target

Aim to achieve net-zero carbon emissions.

14%

Carbon Footprint Reduction

Reported reduction in operational carbon footprint from 2019 to 2020.

The organization integrates sustainability into every stage of its projects.
The organization focuses on reducing carbon emissions and resource consumption across all its operations.
The organization works with clients to help them achieve their sustainability goals.

Inclusion & Diversity

30% Leadership

Gender Equality in Leadership

Women hold 30% of global leadership roles within the organization.

2030 Goal

Gender Parity Target

The organization aims to achieve equal representation of women across all levels by 2030.

44% Female Representation

Global Workforce Diversity

In 2021, women accounted for 44% of the global workforce.

Committed to creating an inclusive and diverse workplace.
Actively promotes gender equality.

Articles

Careers at Arup

Arup Projects

About Arup

Role

Description

vendor management

stakeholder engagement

software adoption

kpi reporting

training coordination

procurement interface

Contribute to and execute against the vendor stakeholder management plan.
Build and maintain a network of Arup technical software stakeholders (Users, Subject Matter Experts (SMEs), Skills Network (SN) Leads)
Monitor and report on usage of technical software.
Manage vendor related communications to the global Arup technical software user community.
Day to day management of vendor related activities including;
Contribute to and execute against vendor customer success plan.
Engage with SME & SN communities to identify technical software learning requirements.
Capture and manage delivery of actions arising from vendor meetings.
Represent the interests of Arup’s technical software user community at weekly vendor meetings.
Project manage delivery of customer success activities.
Coordinate software adoption and scaling plans.
Manage everyday interfaces with the Arup procurement, cyber security, technical support and software deployment teams.
Collate and centrally share minutes of all meetings in line with predefined Ways Of Working.
Coordinate Learning & Development interfaces
Coordinate with Vendors to define and agree proactive training program.
Attend, record and communicate outcomes from regular internal stakeholder meetings. Objective to understand business needs and represent vendor offerings both commercially and technically.
Contribute to and execute against the Strategic Partnerships Comms Plan.
Coordinate Vendor Events.
Support the negotiation and management of vendor commercial agreements as required.
Support Arup initiatives related to 3rd party technical software as required.
Capture and report on vendor KPI data.

Requirements

communication

stakeholder management

international

proactive

aec software

self‑motivation

You communicate confidently across all levels and can manage complex stakeholder relationships, both internally and externally.
You thrive in an international, multi-disciplinary environment and bring a proactive, solutions-focused mindset to everything you do.
You have hands-on experience with AEC technical software and understand its role in successful project delivery.
You bring motivation and self-direction to manage your workload in alignment with business priorities.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1946

Year Established

The company was established in 1946 and has since become a leader in sustainable design and innovative engineering.

Specializing in infrastructure, architecture, engineering, and urban planning.
Portfolio spans globally recognized projects, from landmark buildings to major transportation systems.
Engineers, designers, and planners deliver cutting-edge, innovative solutions that anticipate future needs.
Key projects include the Sydney Opera House, Crossrail in London, and the Eden Project in the UK.
Collaborative approach integrates diverse disciplines to create solutions that drive progress and innovation.
A global leader in engineering consultancy with a unique culture prioritizing creativity and client-centered solutions.

Culture + Values

We are committed to shaping a better world through our work.
We place the needs of our clients and communities at the heart of everything we do.
We collaborate openly and share ideas to create innovative solutions.
We value excellence in all aspects of our work and deliver high-quality outcomes.
We embrace curiosity, creativity, and a sense of adventure in our projects.
We empower our people to take ownership, show leadership, and thrive in their careers.

Environment + Sustainability

2030

Net-Zero Target

Aim to achieve net-zero carbon emissions.

14%

Carbon Footprint Reduction

Reported reduction in operational carbon footprint from 2019 to 2020.

The organization integrates sustainability into every stage of its projects.
The organization focuses on reducing carbon emissions and resource consumption across all its operations.
The organization works with clients to help them achieve their sustainability goals.

Inclusion & Diversity

30% Leadership

Gender Equality in Leadership

Women hold 30% of global leadership roles within the organization.

2030 Goal

Gender Parity Target

The organization aims to achieve equal representation of women across all levels by 2030.

44% Female Representation

Global Workforce Diversity

In 2021, women accounted for 44% of the global workforce.

Committed to creating an inclusive and diverse workplace.
Actively promotes gender equality.

Articles

Careers at Arup

Arup Projects

About Arup