Digital Platforms Manager

• Use tools like Google Analytics, Tag Manager, Google search console, and Algolia to monitor performance and optimise user journeys
• Manage CMS operations including permissions, publishing workflows, training, and escalations
• Manage digital projects from discovery to delivery
• Champion accessibility standards (e.g. WCAG), GDPR compliance, and UX best practice
• Own and evolve our digital platforms roadmap
• Oversee supplier relationships and roadmap delivery for CMS and Intranet platforms like Statamic and Interact Intranet
• Collaborate with IT, Communication teams and external suppliers to deliver secure, seamless experiences
• Use analytics and technical metrics (load times, traffic, etc.) to inform strategy and reporting
• Conduct SEO audits, optimise metadata and tagging, and monitor performance to improve visibility and engagement
• Lead enhancements, upgrades, and integrations across CMS and intranet systems

DBS check required: Basic

Are you a digital all-rounder with a passion for improving online experiences? We’re looking for a confident and collaborative Digital Platforms Manager to lead the development of our websites and intranet—making them more engaging, accessible, and user-friendly for colleagues and customers alike.

• Good technical understanding – particularly around CMS, Intranet and Web technologies, and ideally with Statamic, Google Analytics, Google Tag Manager and Algolia – with the ability to translate technical talk back to the business
• A relevant project management qualification/ significant experience
• Knowledge of user experience design principles, accessibility standards and interaction behaviours across all platforms
• Relevant professional/postgraduate qualification or equivalent experience in digital project management, digital marketing, and/or digital discovery (e.g. CIM Level 6 Diploma in Professional & Digital Marketing)
• Strong stakeholder management, influencing and negotiating skills and the ability to provide advice and guidance for stakeholders at all levels
• Good project management experience of major websites, working across the full lifecycle, taking ownership from concept and road mapping, through to delivery, maintenance and ongoing reviews
• Educated to GCSE level or equivalent in Math’s and English (Grades A*- C)

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

Location: Ealing office base with hybrid working.

We’re a UK housing association committed to a vision – providing homes people love to live in.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.

Salary: £57,003

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
• Up to 8% contributory pension
• Flexible working