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Security Program Manager: Documentation
Abm Industries
Develop, maintain, and optimize security documentation for a mission-critical operations account within eMobility sector.
14d ago
$140,000 - $150,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
San Francisco, CA
Office Full-Time
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
coordinator
documentation program
knowledge management
frameworks
standards compliance
reporting
- Partner with security leaders, operations staff, compliance, and legal to gather inputs, validate content, and secure sign-off for all documentation.
- Develop, implement, and maintain a comprehensive documentation program for the Physical Security organization (SOPs, protocols, policies, standards, incident response playbooks, etc.).
- Assist in knowledge management initiatives, making security documentation accessible and understandable for both technical and non-technical audiences.
- Establish frameworks, templates, and guidelines to ensure documentation is clear, consistent, and aligned with organizational standards.
- Identify gaps, inefficiencies, or risks in current documentation practices and recommend solutions.
- Ensure documentation aligns with frameworks such as ISO 27001, NIST, SOC 2, HIPAA, and GDPR as applicable.
- Establish metrics and reporting to track compliance, version currency, and document usage.
- Serve as the central coordinator for review cycles, version control, and approvals.
- Ensure publishing requirements (special access, coding, formatting) are met without disruption to timelines.
- Translate complex security concepts and technical requirements into clear, concise, and user-friendly documentation.
- Design and implement a documentation auditing program to validate adherence to established SOPs and standards.
- Develop templates, style guides, and best practices to standardize security-related communications.
- Collaborate with subject matter experts (SMEs) in security, compliance, and operations to ensure technical accuracy.
What you bring
security
compliance
git
documentation tools
technical writing
bachelor’s degree
- Proficiency in documentation tools such as Confluence, SharePoint, MadCap Flare, or similar.
- Ability to Create diagrams, workflows, and visual aids to enhance clarity of documentation.
- Working knowledge of risk management, compliance frameworks, and incident response processes.
- Exceptional writing, editing, and organizational skills with strong attention to detail.
- Ability to collaborate effectively with cross-functional teams and manage multiple projects simultaneously.
- Background in cybersecurity, IT, or a technical discipline.
- Familiarity with version control systems (e.g., Git) and project management tools (e.g., Jira, Asana). Preferred Qualifications
- Strong understanding of information security concepts, frameworks, and regulatory requirements.
- Experience documenting security programs in enterprise, cloud, or SaaS environments.
- Bachelor’s degree in Technical Writing, Communications, Information Security, or related field (or equivalent practical experience).
- 3+ years of experience in technical writing, preferably with a focus on security, compliance, or IT infrastructure.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- candidate's documentation must comply with various security frameworks such as iso 27001, nist, soc 2, hipaa, and gdpr.
Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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