PARKING AMBASSADOR at Abm Industries in Nashville, Tennessee, United States | Kablio

Role

Description

passenger greeting

wheelchair assistance

baggage monitoring

line coordination

kiosk support

hazard reporting

The Ambassador Customer Assistant provides assistance and information to airport passengers.

Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (Wheelchair Agent) in transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry‑on baggage size requirements
Coordinate passenger lines at check‑in to ensure a smooth, orderly, and efficient flow during peak times
Provide assistance to passengers using kiosks to check‑in
Assist the Aircraft Cabin Agent (Aircraft Cleaner) in grooming aircraft to maintain a clean inflight experience
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times

Requirements

18+

no diploma

1yr exp

customer service

veteran friendly

military experience

This role is suitable for individuals entering or returning to the workforce with limited experience and education. ABM is a military- and veteran‑friendly employer, encouraging veterans and candidates with military experience to apply (MOS codes: 88H, 88M, 88N, LS, 0431, 2T2X1).

Must be 18 years of age or older
No high school diploma, GED or college degree required
One (1) year of customer service or similar work experience preferred

Benefits

ABM offers a comprehensive benefits package; details can be found on the ABM Employee Benefits page for Front Line Team Members.

No experience required and on‑the‑job training provided

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases

Role

Description

passenger greeting

wheelchair assistance

baggage monitoring

line coordination

kiosk support

hazard reporting

The Ambassador Customer Assistant provides assistance and information to airport passengers.

Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (Wheelchair Agent) in transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry‑on baggage size requirements
Coordinate passenger lines at check‑in to ensure a smooth, orderly, and efficient flow during peak times
Provide assistance to passengers using kiosks to check‑in
Assist the Aircraft Cabin Agent (Aircraft Cleaner) in grooming aircraft to maintain a clean inflight experience
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times

Requirements

18+

no diploma

1yr exp

customer service

veteran friendly

military experience

Must be 18 years of age or older
No high school diploma, GED or college degree required
One (1) year of customer service or similar work experience preferred

Benefits

ABM offers a comprehensive benefits package; details can be found on the ABM Employee Benefits page for Front Line Team Members.

No experience required and on‑the‑job training provided

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases