Spécialiste, Responsable de Compte (Bilingue en Francais et Anglais) / Specialist, Account Manager (Bilingual in French and English)

Company logo
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Promote and sell Otis elevator service contracts and upgrades while managing client accounts.
7 days ago ago
Expert & Leadership (13+ years)
Full Time
Montreal, Quebec, Canada
Hybrid
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
sales development
account management
estimate prep
technical knowledge
service contracts
client relations
  • Monitor collection of accounts
  • Estimate, negotiate, and sell service and maintenance contracts to obtain new units on maintenance agreements
  • Développer et accroître le territoire de vente par du démarchage, en faisant appel à votre connaissance des conditions du marché local et des forces dynamiques de la concurrence.
  • Provide estimates for all regular work and repair; understand service contracts in broad terms
  • Maintain up-to-date technical knowledge of elevators/escalators, and Otis products and service upgrades
  • Manage existing accounts, promote and sell Otis products and service upgrades
  • Rechercher les clients éventuels et entretenir de bonnes relations avec la clientèle, atteindre ou dépasser les objectifs de ventes et servir de conseiller technique auprès de la clientèle.
  • Develop and rapidly grow the sales territory through cold calling and familiarity with local market conditions and competitor dynamics
  • Build and maintain customer relationships, achieve or exceed sales objectives, and serve as technical consultant to customers
What you bring
bachelor’s
microsoft
bilingual
3+ yrs
elevator
negotiation

Otis Elevator Company is searching for a highly motivated Specialist, Account Manager to promote innovative solutions with current and potential customers.

Otis Canada est à la recherche d’un Spécialiste, Responsable de Compte très motivé pour promouvoir des solutions innovantes auprès des clients actuels et potentiels.

  • Avoir un talent marqué pour la négociation et les ventes, être axé sur les résultats et posséder d’excellentes aptitudes pour la gestion du temps et l’organisation.
  • Gérer le portefeuille des contrats actuels, promouvoir et vendre des forfaits et produits d'entretien d'ascenseurs et/ou des services de modernisation.
  • Elevator industry experience a plus
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Ability to work in a highly team-oriented and dynamic environment
  • 3+ years sales experience required
  • Bachelor’s Degree required or equivalent
  • Être très à l'aise dans un environnement technique utilisant les logiciels informatiques de Microsoft.
  • Fournir des estimations pour tous les travaux réguliers d’entretien et de réparation; avoir une connaissance générale des contrats d’entretien.
  • Détenir un diplôme d’études universitaires (baccalauréat) ou l’équivalent.
  • Maintenir à jour ses connaissances techniques sur les ascenseurs/escaliers mécaniques et les produits et les solutions de modernisation d’Otis.
  • Fully bilingual in both French and English.
  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
  • Faire preuve de solides compétences en communication écrite et verbale afin de développer efficacement les attentes et les relations avec les clients internes et externes.
  • Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
  • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
  • Avoir de l’expérience dans l’industrie des ascenseurs serait un atout.
  • Estimer, négocier et vendre des contrats de service et d'entretien afin d'obtenir de nouveaux appareils sous contrat.
  • Être motivé et capable de gérer plusieurs projets et responsabilités simultanés.
  • Être apte à travailler dans un environnement dynamique et fortement axé sur le travail d'équipe.
  • Veiller au suivi et à la gestion des comptes clients.
  • Posséder au minimum 3 ans d'expérience pertinente en vente.
  • Maîtriser parfaitement le français et l’anglais, tant à l’oral qu’à l’écrit.
Benefits

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

Otis est la plus grande entreprise au monde dans la fabrication, l’entretien et le dépannage d’ascenseurs, de monte-charges, d’escaliers mécaniques, de trottoirs roulants et d’autres systèmes de transport horizontal. Nous desservons une clientèle répartie dans plus de 200 pays et territoires et nous assurons l’entretien de plus de 2 millions d’ascenseurs, de monte-charges et d’escaliers mécaniques dans le monde. Notre système d'ascenseur Gen2®, notre technologie d'entraînement ReGenTM à faible consommation d'énergie et nos solutions d'escaliers mécaniques Link ont défini les normes de l’industrie en matière d'innovation et de rendement. Otis compte plus de 68 000 employés, dont des ingénieurs, des experts en technologie numérique, des spécialistes des ventes, des spécialistes fonctionnels, ainsi que des techniciens en usine et en clientèle.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Training + Development
Information not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
  • Pioneered the first passenger elevator, revolutionizing urban transportation.
  • Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
  • Their work can be seen in iconic structures like the Burj Khalifa.
  • Focuses on safety, efficiency, and sustainability in urban spaces.
  • Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
  • We put people at the center of everything we do.
  • We are reliable, smart and focused on the future.
  • We are creating a more personal, connected world.
  • We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
  • Achieve carbon neutrality for factory electricity by 2030.
  • Complete ISO 14001 certification for all factories by 2025.
  • Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
  • Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
  • Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
  • A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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