Manager Inside Sales

Description

• Sit while answering phones or reply to emails
• Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices.
• Conduct regular call monitoring, performance audits, and coaching sessions.
• Resolve complex pricing and contract issues to support sales efforts.
• Use hands and fingers to handle, control or feel objects tools or controls
• Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management.
• Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion.
• Ensure accuracy and consistency of all sales data within CRM and sales management systems.
• Set individual sales quotas, track performance, and implement corrective actions when necessary.
• Repeat the same movements when entering data
• Oversee and approve payroll system entries for the team.
• Develop and implement targeted sales strategies to drive revenue growth.
• Partner with other departments to address internal operational challenges and asset coordination.
• Collaborate with marketing and advertising teams to promote USS products and services.
• Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement.
• Monitor and analyze sales performance data to identify trends and opportunities.
• Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts.
• Provide competitive market assessments, sales training, and pricing support.
• Capture, grow, and retain books of business.
• Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction.

Requirements

• Understand the speech of another person
• Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts.
• Expertise in value-based selling, sales strategy execution, and differentiating USS offerings.
• Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally.
• Hear sounds and recognize the difference between them
• High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets.
• Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred.
• Strong analytical skills to interpret sales data and adjust strategies accordingly.
• Speak clearly so listeners can understand

Benefits

• 401(k) with employer match
• Dependent Care Flexible Spending Account
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Commuter/Transit Account
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance