Leasing Professional

Description

• Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects
• Brings any area of concern to the Community Manager's attention
• Responsible for meeting monthly leasing goals
• Markets and leases apartments to prospective residents and supports property's marketing plan
• Develop and maintain an on-going resident retention program under direction of the Community Manager
• Conducts tours of community, vacant apartments or models and amenities
• Additionally, provide excellent customer service to existing residents of the property
• Sends thank you cards and follows up with prospects that did not rent
• Documents prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)
• Completes special projects as assigned by the Community Manager
• Accepts rental application form from prospect and verifies it. Documents the verification process completely in compliance with Fair Housing Laws. Submits the completed rental application to Community Manager for rejection or approval
• Responsible for "shopping" competitive properties and maintaining up-to-date market knowledge
• Daily follow up of renewals and tenant delinquency
• Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position
• Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the property
• Prepares move-in packet

Requirements

• High school diploma or equivalent
• Proven ability to work toward and meet targets
• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible
• Strong communication skills with ability to give presentations over the phone and in person
• Working knowledge of Appfolio software strongly preferred
• Dependable and punctual with flexibility to work weekends
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• A current and valid Driver’s License
• Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone
• Utilizes sales and closing techniques per established guidelines
• High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans
• At least 1 year of active leasing experience
• Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills
• Solution-oriented thinker with strong problem-solving skills

Benefits

• 401K after 1 year of service with a company match
• Health, Dental and Vision Insurance
• Health Spending Account
• Opportunities for Monthly Commissions
• Commuter Benefits
• Generous PTO package
• Flexible Spending Account

Training + Development

Interview process

Visa Sponsorship

Security clearance