Transportation Communications Associate (Call Taker)

Overview

• Operates from headquarters in Pennsylvania and offices in Florida.
• Designs and delivers projects across over a dozen states.
• Specializes in Intelligent Transportation Systems (ITS), traffic operations, incident management, and connected/autonomous vehicle strategies.
• Guides projects through all stages—from early planning and design-bid-build to construction management and inspection.
• Typical projects include traffic signal design, roadway capacity analysis, safety audits, and automated tolling conversions.
• Highlighted work includes the Francis Scott Key Bridge design, Philadelphia Port traffic studies, and electronic toll bridge conversions.
• Maintains multiple state DBE/MBE/SBE certifications, enabling diverse contracting and community-oriented engagement.
• Provides staff augmentation in regional traffic management centers to support round-the-clock operations for agencies across PA, NY, NJ, and DE.

Culture + Values

• Customer-Focused Innovation
• Commitment to Quality
• Agility and Flexibility
• Integrity and Trust
• Collaboration and Teamwork
• Continuous Improvement

Environment + Sustainability

Inclusion & Diversity

Articles