Information Technology Support Specialist

Description

• Helping keep internal systems running smoothly as the business continues to scale
• Supporting end-users both on-site and remotely
• Escalating issues to senior engineers where necessary
• Acting as the first point of contact for all IT queries (hardware, software, network & applications)
• Logging, diagnosing and resolving support tickets with a proactive, customer-focused approach

Requirements

• Clear communication and a friendly, professional manner
• A few years’ experience in a 1st line or service desk role
• Strong troubleshooting skills across Windows environments, O365, networking basics, hardware issues

Benefits

This is your chance to bring your solid technical support experience to a company that’s driving sustainable change across the UK.

• Salary up to £35,000
• Great benefits package
• Supportive team, opportunities to learn, and a role where your work genuinely contributes to a greener future

Training + Development

Interview process

Visa Sponsorship

Security clearance