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Service Delivery Coordinator
Bellrock Group
Coordinate service delivery tasks, track jobs, liaise with suppliers, and support reporting.
14d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Leicester, England, United Kingdom
Office Full-Time
Company Size
500 Employees
Service Specialisms
Facilities services
Security investigation
Cleaning services
Protective services
Risk & special services
Technology services
UAV services
Training services
Sector Specialisms
Education
Healthcare
Local Government
Central Government
Retail
Leisure
Commercial
Property Management
Role
What you would be doing
job monitoring
mi reporting
supplier liaison
escalation management
purchase orders
system updates
- Monitoring job queues and updating records accurately
- Supporting MI and reporting requirements
- Contacting suppliers and engineers for updates and job progress
- Coordinate with the Service Delivery Manager to resolve escalation issues quickly, by taking ownership of jobs where loss of trade or critical asset failure has occurred until satisfactory completion keeping client informed until trade is resumed
- Raising purchase orders and processing updates in the system
What you bring
multitasking
communication
team player
coordinator
detail-oriented
process adherence
- Able to juggle completing tasks and priorities
- Comfortable with systems, phone, and email comms
- Clear communicator and team player
- Tenacious and persistent in chasing actions
- Experience in a coordinator, scheduling, or admin role
- Detail-focused and highly organised
- Adherence to processes and procedures
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
- The company has built a strong reputation in the property and facilities management industry, offering comprehensive services that meet the needs of a wide range of sectors.
- With decades of experience, the company delivers cutting-edge solutions for the management of buildings, facilities, and infrastructure, ensuring operational efficiency for clients.
- The company works with diverse clients, including those in retail, healthcare, education, and commercial sectors, providing tailored facilities management and maintenance services.
- The company's portfolio spans both large-scale and smaller projects, with an emphasis on sustainable practices and innovative technology that enhance building operations.
- Notable projects include the management of high-profile commercial spaces, multi-location retail properties, and critical healthcare facilities, ensuring smooth daily operations and safety.
- The company has expanded its reach by leveraging technology, integrating advanced systems to streamline workflows, improve client satisfaction, and optimize cost management.
- The company maintains a forward-thinking approach, continuously evolving to meet the needs of a rapidly changing market, and positioning itself as a leader in the sector.
- Ask Why – we seek to learn more and be better at what we do. We are curious and inquisitive about how things could be done better.
- Be Kind – we respect people for who they are and the contribution they make.
- Dare To Be Different – we go beyond the ordinary to be extraordinary.
- Do The Right Thing – we strive to do what is right, every time, with integrity.
- Smash It! – we seize the moment, do our best, and hit it out of the park.
- Inspiring People to Achieve Amazing Things and Be a Trusted Partner for our Customers
- Transforming Places ‑ Empowering Performance ‑ Sustaining the Planet
2040 Goal
Net-Zero Commitment
Committed to achieving net-zero carbon emissions by 2040, ten years ahead of the Paris Agreement.
100% Renewables
Electricity from Renewables
Aims to source 100% of electricity consumption from renewable energy by 2025.
33% Reduction
Construction Emissions
Aims to reduce carbon emissions from construction materials by 33% by 2024.
50% Reduction
Business Flights
Aims to reduce business flight emissions by 50% by 2026.
- Transitioning to electrified vehicle fleet and incentivising clients similarly
- Transferring corporate office power and heat generation to renewables
12 Weeks Maternity
Enhanced Family Leave Duration
Employees receive 12 weeks of full-pay maternity leave, 27 weeks statutory leave, 2 weeks full-pay paternity leave, and adoption benefits.
- Belonging at Bellrock DE&I strategy established from scratch under Chief People Officer
- Focus on equity (allocating resources/opportunities according to individual needs)
- Goal: create a workplace where people can be their authentic selves and thrive
- Board-level position for DE&I via Chief People Officer
- Gender Pay Report published (implies transparency)
- No numerical gender breakdown publicly disclosed
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