Applications Engineer II

Description

• Determine accurate information and calculations as associated with each sales order
• Listen, understand, and convey customer requirements
• Evaluate needs of the customer and provide technical solutions and selections that best fit the company’s product portfolio
• Deliver technical training support and presentations to internal teams and external customers
• Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
• Serve as the liaison between external customers and internal departments
• Assists customers and potential customers with issues involving SPX product offerings and provide recommendations on solutions to fit their needs
• Coordinate order and project information with project manager to ensure smooth and timely handoff
• Analyze RFQ drawing sets and project specifications to provide appropriate scope, site-specific needs, and compliance requirements
• Represent SPX at Trade Shows
• Assist in pricing special options
• Collaborate with internal engineering departments (Ratings, Components, Controls) as necessary
• Provide product support information/ direction from existing manuals, bulletins and guides
• Provide technical support to sales representatives, direct account managers, contractors, engineers, end-users and internal departments
• Collaborate with sales staff to evaluate project requirements and recommend competitive solutions
• Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs
• Assist with pricing change orders as necessary
• Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
• Respond to quote requests (functional, technical, and pricing elements) in a timely manner
• Assist with SPX factory & R&D tours for internal teams and external customers as required
• Identify opportunities for process improvement and streamlining technical support procedures
• Support proposal development by incorporating wind/seismic considerations, sound requirements, controls requirements, and pricing for other special or custom features
• Prepare accurate, complete submittal documents for timely client delivery

Requirements

• Strong computer skills and knowledge of Microsoft Office software
• Bachelor’s degree in mechanical or chemical engineering, preferred
• . Less than 25% required.
• Strong communication skills, both verbal and written
• Knowledge of cooling towers, fluid coolers, dry coolers and adiabatic coolers is a plus
• Familiarity with SAP or other ERP systems is a plus
• Strong technical aptitude
• Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
• Familiarity with HVAC and refrigeration systems
• Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding
• Minimum of 2 years of experience
• Ability to read engineering drawings

Benefits

• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Educational assistance, leadership development programs, and recognition programs
• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive and performance-based compensation packages and bonus plans

Training + Development

Interview process

Visa Sponsorship

Security clearance