Administrative Assistant at Midpen Housing Corporation in Oakland, CA | USD21-22 | Kablio

Role

Description

front desk

work orders

vendor quotations

file management

call routing

mail distribution

Ensures organization of front desk
Assists in new resident application process
Answers incoming calls and routes messages appropriately
Attends in-house and offsite trainings and company events, as required
Supports residents with work orders and maintains work order log. Ensures work orders are completed and follows up with residents to assure satisfaction
Complies, maintains, and updates company files
Assists and monitors Community Policies and House Rules
Maintains office supplies and equipment; obtains vendor quotations, as needed
Constantly perform desk-based computer tasks, frequently sitting
Performs administrative duties (sorts and distributes mail, prepares correspondence, posts and distributes tenant notices and serves as a liaison with internal and external vendors)

Requirements

microsoft office

driver's license

high school

time management

communication

customer service

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds
Demonstrated ability to complete assigned tasks independently and ability to meet deadlines using demonstrated time management skills
Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation
Proficiency using Microsoft Office (Excel, Word, PowerPoint and RealPage) highly preferred
Rarely twist/bend/stoop/squat, kneel/crawl
Excellent interpersonal skills and ability to deal with problems and handle residents and customers in a calm, empathetic manner. Sensitivity to issues facing homeless, disabled and elderly populations
Demonstrated ability to exercise good judgment and discretion in handling confidential materials and matters
In the event of building emergencies (flood, fire and riots) notifies appropriate emergency or management personnel. Maintains familiarity with emergency evacuation procedures and building systems. (elevator, water shut-off and gas shut off)
Strong written and verbal communication skills
High School Diploma/GED equivalent and a minimum of one-year related receptionist or administrative experience or a combination of education and experience

Benefits

Pet Insurance
Company Holidays
Paid Parental Leave
Dental, Vision, Life & Disability Insurance
FSA for Childcare, Medical, and Commuter Benefits
Paid Time Off
403(b) Retirement Investment
Wellness Days
EAP Program
Employee Education Reimbursement Program
Health Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1970

Year Founded

The company has been dedicated to affordable housing solutions for over five decades.

100+

Affordable Communities

Delivers impactful projects focused on affordability and sustainability across urban, suburban, and rural settings.

Creates vibrant, affordable communities across California with a focus on sustainability.
Collaborates with local governments, financial institutions, and community partners.
Develops mixed-use, multi-family projects offering community spaces and essential services.
Known for innovative green building practices and overcoming regulatory challenges.

Culture + Values

Integrity: We provide accurate, transparent and timely information, manage our company resources responsibly, and conduct all parts of our business ethically, honestly and fairly in an environment where authenticity is welcomed and affirmed.
Collaboration: We work as a team that actively participates in open communication. We seek out, honor, listen to, and include a broad range of opinions, ideas and skill sets to achieve common goals.
Accountability: We follow through in a timely manner on the commitments we make to one another, our partners, our residents and our communities. We take responsibility for – and learn from – our actions.
Respect: We treat our employees, residents, vendors, partners, investors and the communities in which we work with dignity and compassion. We welcome a broad range of backgrounds, experiences, and perspectives, and we recognize and value the unique contributions that everyone makes in all areas of our work.
Excellence: We strive for quality and professionalism and provide every individual with opportunities for success. We create an environment of belonging where we encourage learning and understanding, value input, inspire extraordinary work, and recognize results.

Environment + Sustainability

Zero Operating Emissions

All-Electric Showcase

Edwina Benner Plaza achieved zero operating emissions through rooftop solar, renewable energy sourcing, and electric heating systems.

50% Rooftop Solar

Net-Zero Energy/Carbon

Sunnyvale Edwina Benner Plaza uses rooftop solar to cover half its energy needs, complemented by efficient heating systems.

33.5% Energy Code Exceedance

LEED Platinum Achievement

Sequoia Belle Haven's redesign significantly exceeded California's energy standards with advanced energy-efficient features.

3,000 Sustainable Homes

Five-Year Goal

Strategic plan aims to build 3,000 environmentally sustainable homes by 2025.

All new construction incorporates environmentally-friendly design and materials that exceed California’s energy codes.
Drought-resistant landscaping and continual investment in energy-efficient upgrades and renovations across existing properties.
Multiple communities have LEED and GreenPoint Rated certifications: Station Center (LEED Platinum), Sequoia Belle Haven (LEED Platinum), Main Street Village (GreenPoint 212+), Kottinger Gardens (LEED award), Half Moon Village (Sustainable San Mateo Award), Edwina Benner Plaza (All-Electric Showcase).
Sequoia Belle Haven redevelopment employs photovoltaic panels, high-efficiency windows, solar hot water, Energy Star appliances, and drought-tolerant landscaping.
Secured $40.9M from California’s Affordable Housing & Sustainable Communities programs for transit-oriented projects reducing greenhouse gases.

Inclusion & Diversity

10% More Likely

Staff Engagement

Staff participating in DEIB activities are more likely to rate the organization as a great place to work.

Vision: integrate Diversity, Equity, Inclusion and Belonging into every area of the organization—within our communities, in our offices, and everywhere in between.
Approach: seek out and address inequities, work with community partners and foster a culture prioritizing inclusion and belonging.
DEIB Strategic Framework covers Communication/Engagement & Culture, Residents & Communities, Leadership Development, Education & Learning, and Retention & Talent Acquisition.
Established Collective Voices for Equity Council in 2019; Board Equity & Inclusion Committee formed in May 2023 with Equity & Inclusion Charter finalized in 2024.
Values Contracting/Supplier Diversity program to reflect DEIB principles in procurement and contracting.
Hired first DEIB executive in spring 2022 reporting to CEO; infrastructure and engagement established for integration of DEIB initiatives.
Board, Stewardship team, Leadership team and People managers gender and BIPOC breakdowns (2024) included in DEIB report.

Articles

Property Management

Real Estate Development

Resident Services

Media Center

Role

Description

front desk

work orders

vendor quotations

file management

call routing

mail distribution

Ensures organization of front desk
Assists in new resident application process
Answers incoming calls and routes messages appropriately
Attends in-house and offsite trainings and company events, as required
Supports residents with work orders and maintains work order log. Ensures work orders are completed and follows up with residents to assure satisfaction
Complies, maintains, and updates company files
Assists and monitors Community Policies and House Rules
Maintains office supplies and equipment; obtains vendor quotations, as needed
Constantly perform desk-based computer tasks, frequently sitting
Performs administrative duties (sorts and distributes mail, prepares correspondence, posts and distributes tenant notices and serves as a liaison with internal and external vendors)

Requirements

microsoft office

driver's license

high school

time management

communication

customer service

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds
Demonstrated ability to complete assigned tasks independently and ability to meet deadlines using demonstrated time management skills
Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation
Proficiency using Microsoft Office (Excel, Word, PowerPoint and RealPage) highly preferred
Rarely twist/bend/stoop/squat, kneel/crawl
Excellent interpersonal skills and ability to deal with problems and handle residents and customers in a calm, empathetic manner. Sensitivity to issues facing homeless, disabled and elderly populations
Demonstrated ability to exercise good judgment and discretion in handling confidential materials and matters
In the event of building emergencies (flood, fire and riots) notifies appropriate emergency or management personnel. Maintains familiarity with emergency evacuation procedures and building systems. (elevator, water shut-off and gas shut off)
Strong written and verbal communication skills
High School Diploma/GED equivalent and a minimum of one-year related receptionist or administrative experience or a combination of education and experience

Benefits

Pet Insurance
Company Holidays
Paid Parental Leave
Dental, Vision, Life & Disability Insurance
FSA for Childcare, Medical, and Commuter Benefits
Paid Time Off
403(b) Retirement Investment
Wellness Days
EAP Program
Employee Education Reimbursement Program
Health Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1970

Year Founded

The company has been dedicated to affordable housing solutions for over five decades.

100+

Affordable Communities

Delivers impactful projects focused on affordability and sustainability across urban, suburban, and rural settings.

Creates vibrant, affordable communities across California with a focus on sustainability.
Collaborates with local governments, financial institutions, and community partners.
Develops mixed-use, multi-family projects offering community spaces and essential services.
Known for innovative green building practices and overcoming regulatory challenges.

Culture + Values

Integrity: We provide accurate, transparent and timely information, manage our company resources responsibly, and conduct all parts of our business ethically, honestly and fairly in an environment where authenticity is welcomed and affirmed.
Collaboration: We work as a team that actively participates in open communication. We seek out, honor, listen to, and include a broad range of opinions, ideas and skill sets to achieve common goals.
Accountability: We follow through in a timely manner on the commitments we make to one another, our partners, our residents and our communities. We take responsibility for – and learn from – our actions.
Respect: We treat our employees, residents, vendors, partners, investors and the communities in which we work with dignity and compassion. We welcome a broad range of backgrounds, experiences, and perspectives, and we recognize and value the unique contributions that everyone makes in all areas of our work.
Excellence: We strive for quality and professionalism and provide every individual with opportunities for success. We create an environment of belonging where we encourage learning and understanding, value input, inspire extraordinary work, and recognize results.

Environment + Sustainability

Zero Operating Emissions

All-Electric Showcase

Edwina Benner Plaza achieved zero operating emissions through rooftop solar, renewable energy sourcing, and electric heating systems.

50% Rooftop Solar

Net-Zero Energy/Carbon

Sunnyvale Edwina Benner Plaza uses rooftop solar to cover half its energy needs, complemented by efficient heating systems.

33.5% Energy Code Exceedance

LEED Platinum Achievement

Sequoia Belle Haven's redesign significantly exceeded California's energy standards with advanced energy-efficient features.

3,000 Sustainable Homes

Five-Year Goal

Strategic plan aims to build 3,000 environmentally sustainable homes by 2025.

All new construction incorporates environmentally-friendly design and materials that exceed California’s energy codes.
Drought-resistant landscaping and continual investment in energy-efficient upgrades and renovations across existing properties.
Multiple communities have LEED and GreenPoint Rated certifications: Station Center (LEED Platinum), Sequoia Belle Haven (LEED Platinum), Main Street Village (GreenPoint 212+), Kottinger Gardens (LEED award), Half Moon Village (Sustainable San Mateo Award), Edwina Benner Plaza (All-Electric Showcase).
Sequoia Belle Haven redevelopment employs photovoltaic panels, high-efficiency windows, solar hot water, Energy Star appliances, and drought-tolerant landscaping.
Secured $40.9M from California’s Affordable Housing & Sustainable Communities programs for transit-oriented projects reducing greenhouse gases.

Inclusion & Diversity

10% More Likely

Staff Engagement

Staff participating in DEIB activities are more likely to rate the organization as a great place to work.

Vision: integrate Diversity, Equity, Inclusion and Belonging into every area of the organization—within our communities, in our offices, and everywhere in between.
Approach: seek out and address inequities, work with community partners and foster a culture prioritizing inclusion and belonging.
DEIB Strategic Framework covers Communication/Engagement & Culture, Residents & Communities, Leadership Development, Education & Learning, and Retention & Talent Acquisition.
Established Collective Voices for Equity Council in 2019; Board Equity & Inclusion Committee formed in May 2023 with Equity & Inclusion Charter finalized in 2024.
Values Contracting/Supplier Diversity program to reflect DEIB principles in procurement and contracting.
Hired first DEIB executive in spring 2022 reporting to CEO; infrastructure and engagement established for integration of DEIB initiatives.
Board, Stewardship team, Leadership team and People managers gender and BIPOC breakdowns (2024) included in DEIB report.

Articles

Property Management

Real Estate Development

Resident Services

Media Center