Assistant Maintenance Manager

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. This role is critical to fostering a safety-first culture, achieving operational excellence, and supporting team development. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), the AMM plays a key role in maintaining the site's efficiency and contributing to C&W Services' and our client’s shared goals.

• Administrative Oversight - Ensure 100% compliance with required training completion. Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics. Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.
• Collaboration and Client Support - Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. Participate in daily site meetings to communicate goals, share updates, and address operational challenges. Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction.
• Safety Leadership - Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution. Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones.
• Leadership and Team Development - Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development. Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans.
• Operational Excellence - Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE). Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets.

Work Availability: Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

Advanced degree in Engineering or Business Administration.

Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.

Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.

Experience: 3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.

Certification in maintenance management or reliability (e.g., CMRP, PMP).

Technical Knowledge: Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.

Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.

Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Experience with Amazon RME processes, safety standards, and operational metrics.

Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.

Education: Bachelor’s degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience.

• Comprehensive Benefits starting on your first day
• Weekly Pay
• Pre-Tax Benefits: Save on everyday expenses with commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
• Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.
• Training, Development, and Advancement Opportunities
• Comprehensive Benefits: Medical, dental, vision, and more, starting from day one.
• Home & Family Protection: Access auto & home insurance, legal benefits, identity theft protection, pet insurance to safeguard what matters most.
• Comprehensive Core Benefits: Medical, dental, vision, life and AD&D insurance, disability insurance, wellness programs, employee assistance programs, and access to virtual healthcare for you and your family.
• Career Growth: Opportunities for training, development, and advancement.
• Dynamic, high-performing environments
• Supplemental Medical Benefits: Enhance your protection with optional critical illness insurance, accidental insurance, and hospital indemnity insurance.
• Support for Growing Family Benefits: Enjoy paid parental leave and access to emergency backup care to support your family when it matters most.
• Paid Time Off: Take advantage of paid time off, sick time, and holidays to recharge and maintain a healthy work-life balance.
• Retirement Savings: Build your future with our 401(k)-match program, featuring immediate vesting to help you save with confidence.
• Work-Life Balance: Paid time off, holidays, and flexible benefits for growing families.