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Sr Performance Manager
Greystar
A fully integrated global real estate firm developing, investing in and managing rental housing, logistics and life‑science assets.
Leads regional performance strategy, coaching, training, and KPI analysis to boost property operations.
Plans, executes, and participates in committees or chair them as requested.
Makes recommendations and modifications regarding office and region performance, business needs, etc.
Develops and executes specific coaching sessions. These sessions may be conducted through site visits, virtual environments, or regional workshops (Leasing/ ACM/CM Workshops, New Hire Forums, Roundtables, etc.). Each will be based upon the needs of the region.
Responds to critical asset needs while using regional business intelligence tools. Provides team members an asset performance analysis along with a recommended improvement strategy. This process requires communication, leadership, and project management. Organizes collaborative strategy meetings with the Community Manager, Regional Property Manager and other impacted departments/parties.
Participates in and facilitates (as requested) inter-department meetings/collaboration with the goal to implement a strategic plan that will maximize regional performance.
Through careful analysis of Key Performance indicators, (KPIs) including historical data, trends, and other key metrics, the Manager of Performance Strategy will act as a strategist in interpreting data, support in developing correction action plans, and aide in maximizing asset, portfolio and regional performance as a whole.
Attends all scheduled weekly conference calls with the Regional Property Managers discussing specific properties, to report on training, discuss needs, and personnel as requested by Regional Property Managers.
Provides feedback to Learning & Development Team regarding training needs.
Utilizes One-on-One Coaching sessions to review key performance metrics with team members and develop a coaching plan. These sessions should be coordinated with the team member’s Community Manager (and Regional Property Manager where appropriate).
Partners with and supports Regional Property Managers, Directors, Sr Directors, and Senior Leadership throughout the region on performance goals and portfolio initiatives.
Facilitates onboard training courses when necessary for newly transitioned properties.
Plans for and executes all team member functions such as annual recognition functions, annual fun days, annual manager retreats, and any other functions as directed by leadership.
Monitors 3rd party Mystery Shop scores. The Mystery Shops are to be coordinated with Regional Property Managers. Based upon the score, Performance Team members may need to schedule a one-on-one coaching session with team members. These sessions should be coordinated with the Community Manager (and Regional Property Manager where appropriate).
What you bringBenefits
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Charitable giving program and benefits.
Employee Assistance Program.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
401(k) with Company Match up to 6% of pay after 6 months of service.
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
The company drives bold global expansion through its substantial financial scale, with assets spanning multiple regions and property types.
€1.4B
European Investment
Significant investment in European apartment markets, showcasing the company's commitment to international growth and housing solutions.
$35B+
Development Pipeline
A robust pipeline of development projects highlights the company's aggressive growth strategy and future market presence.
100+
New Developments
The rollout of a 'family of brands' across U.S. developments reflects a tailored approach to serving diverse customer needs.
Born in 1993 in Houston and now rooted in Charleston, its founder transformed a niche multifamily operator into a global real-estate powerhouse.
Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
Greystar has shaped skylines with projects like build-to-rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
Specialisms span multifamily, student housing, active-adult and single-family rentals, logistics/industrial facilities, life-science campuses and modular construction.
Strategic bets include modular homes, life-science labs, single-family rentals and logistics distribution centers — marking it a versatile real-estate innovator.
With a reputation for vertical integration — managing assets, investments and construction in-house — it stands out in an industry of fragmented players.
Culture + Values
Integrity
Respect
Professionalism
Accountability
Service
Teamwork
Environment + Sustainability
5% reduction target
Long-term sustainability goals
Sets a target for reducing energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
26,000 t COâ‚‚
Carbon savings through modular construction
Modular construction at Greenford Quay saved the equivalent of 26,000 tons of COâ‚‚, which is equivalent to 160,287 trees or removing 7,030 vehicles for a year.
Multiple five-star ratings
GRESB sustainability performance
Achieved multiple five-star GRESB ratings in 2019, with seven of eight investment vehicles ranked in the top 10 peers.
15,000 associates
Engagement in sustainability initiatives
'Sustainable September' campaign engaged over 15,000 associates in 2023.
Tracks 100% of landlord-controlled energy, GHG emissions, water, and waste data for owned assets
Partners with HD Supply and Arbor Day Foundation for tree planting initiatives
Greystar Green Awards program tracks 107 variables across energy efficiency, water consumption, waste reduction, indoor environmental quality, education, and required practices
Inclusion & Diversity
October 2020
CEO Action Pledge
Signed the CEO Action Pledge in 2020 to advance diversity and inclusion.
200+
Veterans Group Members
Veterans group has over 200 members dedicated to fostering inclusion and belonging.
Core values include Equality alongside diversity, inclusion and belonging
DEI effort is company‑wide and team‑member–driven, not siloed in a division
Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations
Regional DEI resource groups open to all team members, with local action plans
Business/functional DEI leadership groups set strategic goals (e.g., increase engagement of women and minority‑owned contractors)
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