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Delivery Operations Senior Analyst
Accenture Services Pvt Ltd
Analyze and improve commercial banking operations, lead loan processing team.
8d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Chennai, Tamil Nadu, India
Hybrid
Role
What you would be doing
mis reporting
loan validation
issue resolution
team coaching
team leadership
performance targets
- Preparing MIS reports as per the SLA defined with the client. Roles and Responsibilities:
- As part of the Lending Operations team, your role involves validating loan documents to ensure their accuracy and expiration before submitting them to the Underwriting queue.
- Identifying and resolving any discrepancies or issues that arise during processing the loans
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Provide coaching, guidance, and training to team members to enhance their performance and professional development.
- Foster a positive and collaborative team culture to ensure high morale and engagement.
- Lead and motivate a team of mortgage Processors to achieve individual and team targets.
What you bring
communication
problem solving
detail oriented
organizational skills
loan qc
mortgage knowledge
- Communication skills – Clear and effective communication with all parties involved in the loan process
- Problem-Solving Skills - Ability to identify and resolve issues that may arise during the loan process
- You are likely to have some interaction with clients and/or Accenture management
- Attention to detail – Accurate review and verification of documents is crucial
- Please note that this role may require you to work in rotational shifts
- Experience on commercial loan quality control is an added advantage.
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Organizational Skills – Ability to manage multiple files and task simultaneously
- In this role you are required to do analysis and solving of increasingly complex problems
- Please note that this role may require you to work in US shift which operates between 06:00PM to 04:30AM IST
- Knowledge of mortgage industry – understanding of mortgage products, regulations and the overall loan process
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
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Interview process
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Company
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