Administrative and Billing Coordinator

Description

• Schedule and coordinate travel arrangements, meetings, and internal events.
• Provide daily administrative and office management support to employees, managers, and customers.
• Perform general administrative duties including filing, scanning, typing, and data organization.
• Maintain office, safety, and PPE supplies; coordinate technician uniforms and replenishment.
• Collaborate with Accounting to ensure timely posting, reconciliation, and financial reporting.
• Ensure billing accuracy by gathering all required project and labor data from Project Managers.
• Compile and maintain reports for budgets, revenue tracking, and cost summaries.
• Post billing data into ERP (Navision/Business Central) and other databases (PowerDB).
• Prepare, calculate, and issue customer invoices, account statements, and supporting documentation.
• Respond to customer inquiries and assist with payment coordination.
• Occasional travel may be required.
• Maintain organized digital and physical records of billing, reports, and administrative documentation.
• Support operations with purchasing and other departmental needs.
• Maintain billing records, ledgers, and credit balances; resolve billing discrepancies or irregularities.
• Support special projects and continuous improvement initiatives as assigned by management.
• Assist with timecard compilation, reporting, and data entry.
• Answer incoming calls and route or relay messages professionally.

Requirements

• Must be able to read, write, and speak English fluently.
• Strong attention to detail, organizational, and time management skills.
• Must pass pre-employment background check and drug screening.
• 2+ years of experience in administrative support and/or billing roles, ideally in a service or technical industry.
• Ability to handle multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills, both written and verbal.
• High school diploma required; post-secondary education in Business Administration or Accounting preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems (Navision/Business Central) preferred.
• Reliable, professional, and self-motivated with a strong sense of ownership.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance