Traffic Operations Supervisor

Description

• Manage on-the-road issues (delays, breakdowns, delivery issues)
• Monitor drug and alcohol testing compliance for registered drivers
• Work with software providers, such as Samsara and CC, to optimize operations
• Utilize the CC Database for cart recoveries
• Serve as a backup for the Administrative Assistant and Routing Specialist in their absence, ensuring continuity of operations.
• Direct inbound and outbound shipments, shuttle operations, third-party services, and inter-company transportation
• Negotiate and renew 3rd Party contracts for next season
• Maintain fleet mileage records for UCR reporting
• Work with the Routing Specialist on billable rates for 3rd Party Services.
• Review and Manage KPI’s pertaining to drivers, efficiency, and the cart program.
• Brand Harmony – Develop, build, and support internal and external Brand Harmony creating the ultimate customer experience at every touchpoint
• Supervise and assign daily work to seasonal and full-time company drivers to ensure compliance with company standards
• Collaborate with Traffic Manager to optimize productivity in carts, drivers, and 3rd party hauling
• Coordinate with 3rd Party Stone Haulers on schedules, safety and execution
• Build, expand and manage 3rd Party relationships
• Maintain Rack Inventory Management to meet operational requirements- work with Routing Specialist and shipping docks in the process.
• Ensure compliance with trip and fuel permits across states
• Communicate schedule or duty changes with drivers promptly
• Manage fleet maintenance scheduling and compliance records
• Conduct annual performance reviews for all direct report employees.
• Organize and lead Annual Driver Meetings
• Own the Cart Program.
• Address annual CC LTA limitations during off-season
• Conduct 3rd Party hauling performance reviews
• Handle escalated service failures or disputes with internal drivers.
• Safety –Foster a culture of safety at all levels of the company by continuously creating, improving, implementing, and enforcing safety policies and procedures.
• Dispatch loads built and assigned by the Routing Specialist to Willoway Drivers, using Willoway standards
• Accountability – Lead by example with the Winning with Accountability mind set (Clarity, Specificity, Ownership, Sharing). Hold all direct reports accountable for meeting expectations and timelines.
• Maintain DOT Compliance with driver files and medical cards

Requirements

• Working knowledge of Microsoft Office
• GGOB – Communicate effectively and establish credibility throughout the organization on GGOB principles and open book management. Coach direct reports on financial literacy, strategic direction of the company. Continue to develop a positive culture.
• Detail oriented
• Strong organizational and time management skills
• Demonstrate leadership abilities to effectively coordinate teams and communicate expectations clearly in a fast-paced transportation environment.
• Skilled at balancing and executing several competing priorities simultaneously.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• ERP handling and function
• Able to navigate and execute several functions at once while maintaining accuracy
• Note that marijuana became legal in Ohio in 2016 for medical use. However, Willoway Nurseries, Inc. Drug Free Safety Policy does not recognize medical or recreational marijuana as acceptable in the workplace, regardless of whether the employee has a prescription or not. The presence of THC will still be considered a positive test result. This mirrors Federal law, which does not recognize marijuana as legal, as the laws are written and voted on at the State level.
• Strong interpersonal skills – ability to communicate well in both written and verbal form.
• Effective problem solving

Benefits

• Company-paid life insurance
• Paid Time Off, plus Paid Holiday Time with no waiting period
• Comprehensive benefits package including cost effective medical insurance options
• Excellent $60-65k base salary
• 401k Match after 60 days

Training + Development

Interview process

Visa Sponsorship

Security clearance