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Insurance Claims Specialist
Dpr Construction
DPR Construction delivers high-performance construction services across various sectors.
Managing fleet vehicle safety & operations policy and handling auto physical damage and low severity property damage claims.
20d ago
Junior (1-3 years)
Full Time
Phoenix, AZ
Field
Company Size
8,000 Employees
Service Specialisms
Construction services
Project Management
General Contractor
Design
Engineering
Architecture
Turnkey
Sector Specialisms
Mission Critical
Office
Healthcare
Pharmaceutical
Life Sciences
Technology
Data Centers
Education
Role
What you would be doing
manage claims
rmis system
carrier liaison
fleet management
risk transfer
incident reporting
Manage all auto and low severity property damage claims, as assigned, in the DPR RMIS system for DPR (and DPR related entities), including ensuring that all information is kept up to date.
Ensure authorized driver list is kept current
Work with Insurance Controller on auto program claim reports
Liaison with the carriers in evaluating whether claims reported directly to the carriers are appropriate.
Liaison with internal HR, Fleet, EHS and Business Unit Leaders, where appropriate, on suspending vehicle usage permissions
Input and/or review all incidents reported in DPR’s RMIS system.
Report, with all appropriate documents and information, all claims for DPR (and DPR related entities) to all potentially triggered insurance policies for various types of programs (traditional, CCIP, OCIP), including analyzing contractual risk transfer opportunities.
Assess potential risk transfer opportunities and ensure additional insured tenders or deductible responsibility letters are sent, where applicable.
Responsible for working with internal teams on implementing appropriate updates to the Fleet Vehicle Safety & Operations Policy
Manage the Fleet Risk Index scores for authorized drivers, ensuring its accurate and up to date based on incidents and MVRs
Liaison with Operations, Fleet and EHS teams on new incident reporting processes, as needed.
Act as a liaison between our carriers, auto repair shops, Operations, Fleet and EHS teams related to claim progress, strategy, expenses and settlement.
When required, notify the applicable State’s Department of Motor Vehicles office of motor vehicle accidents by preparing and mailing the specific State form.
Assign training to authorized drivers based on MVA incidents, MVRs and citations, as well as managing completion of the training
Maintain incident records in Insurance Team’s document management system.
Ensure all necessary information is compiled to properly manage the claims, including working with the internal teams to identify culpable parties, potential risk transfer to the culpable trade partner, if applicable, collecting documents such as incident reports, root cause analyses, if any, and vehicle lease or rental agreements.
Provide in-network aluminum certified repair shop information to drivers following an incident.
What you bring
auto claims management
communication skills
detail oriented
five years experience
mentor others
coverages knowledge
Previous experience in auto claims management highly desired
Detail Oriented
A minimum of five years relevant insurance industry experience
Strong writing and communication skills
Ability to mentor and inspire others
Initial processing of first and third-party auto and low severity property damage incidents involving DPR (and DPR related entities), including but not limited to:
Strategic thinking
Basic working knowledge in all of the following coverages/programs: auto insurance, commercial general liability, property insurance, and controlled insurance programs.
Highly organized and responsive – ability to meet deadlines
The company has been in operation since 1990, contributing to its extensive experience and reputation.
A forward-thinking construction company that has grown from a small operation to a nationwide leader in the industry.
Focuses on complex, large-scale projects and is known for its expertise in delivering innovative, high-quality construction solutions.
Successfully completed projects across a range of sectors, including commercial, healthcare, education, and data centers, standing out for its ability to manage large budgets and tight schedules.
Notably completed several landmark projects, including high-tech facilities and cutting-edge educational buildings, often involving collaboration with some of the largest tech and medical organizations in the world.
Strong track record in renewable energy, particularly in solar and energy-efficient construction, positioning them as a leader in sustainable building practices.
Approach to construction is driven by technology and innovation, consistently pushing boundaries to ensure maximum efficiency and quality in its operations.
Commitment to performance and safety has earned a reputation for delivering projects that meet and exceed client expectations.
From healthcare campuses to advanced research labs, the company’s dedication to excellence ensures each project is tailored to the unique needs of the client and the community.
Culture + Values
We strive to be the most trusted builder in the world.
We are passionate about building great things.
We collaborate to innovate and continuously improve.
We take ownership and are accountable to our people and partners.
We respect and support one another.
We build long-lasting relationships with clients, partners, and employees.
Environment + Sustainability
Net-Zero by 2030
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2030.
Committed to reducing environmental impact through sustainable building practices and operations.
Implementing waste diversion strategies to promote zero waste in all projects.
Using energy-efficient solutions in construction to minimize carbon footprints and energy use.
Focusing on reducing water usage and promoting water conservation in projects.
Promoting the use of sustainable materials in construction projects to reduce environmental impact.
Inclusion & Diversity
The company has a clear focus on increasing gender diversity within the workforce.
The company has set a goal of increasing the representation of women in leadership roles.
The company aims to create an inclusive environment where employees from diverse backgrounds feel valued and supported.
The company tracks its gender-related statistics and is working toward enhancing gender equity in its workforce.
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