Client Program Leader (CPL)

Description

• Stay informed on funding trends, legislative developments, and regulatory changes impacting the CPL’s geography.
• Serve as the primary escalation point for client challenges and concerns driving timely resolution and client satisfaction.
• Maintain active engagement in your technical/engineering area of practice and project management.
• Coordinate AE2S representation at key industry conferences ensuring consistent brand and relationship presence.
• Dedicate approximately 20-30% of your time to billable project work to stay current with client needs, industry standards, and AE2S service delivery.
• Share market intelligence insights and teaming opportunities with relevant stakeholders.
• Develop and maintain a 5-Year Geographic Vision, 3-Year Picture, and 1-Year Plan with defined sales goals and measurable outcomes.
• Champion a culture of proactive client engagement through annual client surveys and other feedback mechanisms.
• Develop, manage, and implement growth strategies to strengthen AE2S’s market and technical presence within the CPL’s geography
• May be required to wear Personal Protection Equipment (PPE) including but not limited to, flame resistant clothing, hard hat, and protective footwear
• Identify and cultivate strategic teaming opportunities to enhance competitiveness and expand AE2S’s reach.
• Guide pursuit strategies and lead the Go/No-Go process to ensure disciplined business development.
• Occasionally climb, stoop, bend, kneel, crouch, reach, and twist
• Lead the Enhanced Client Feedback Program, working in conjunction with Project Managers and Client Managers.
• Delivery of best-in-class client service, measured through client feedback, client retention, and AE2S reputation.
• Advise Operations leadership on strategic staffing, office locations, and resource alignment to support growth.
• Collaborate with Practice Leaders to align on emerging technical trends, resource needs, and strategic opportunities within the geography — proactively coordinating pursuit strategies, identifying and recruiting key technical experts, and positioning the right talent to support priority clients and project opportunities.
• Prioritize clients for indirect time investment, balancing effort with strategic value and long-term potential.
• Occasionally lift, carry, push, and pull light to moderate amounts of weight
• Lead Client Action Planning initiatives to deepen relationships, identify opportunities, and drive growth.
• Maintain visibility and accountability for opportunity tracking, pipeline updates, and sales forecasting within the CPL’s geography.
• Coordinate out-of-geography resources, including Practice Leaders and Technical Specialists, to support client pursuits within the CPL’s geography.

Requirements

• Strong commitment to client service.
• Demonstrated experience in pursuing, positioning, preparing proposals and winning projects through the competitive RFP/Q process.
• Proven experience in project delivery and business development.
• Professional licensure or certification (e.g., PE, PMP).
• Experience leading and executing client growth strategies.
• Bachelor’s degree in engineering, Business Administration, or related field.
• Familiarity with industry-specific conferences and teaming strategies.
• Ability to travel within assigned geographic region as needed.
• Master’s degree in engineering, Business Administration, or related field.
• May require lifting and carrying up to 20 pounds, with rare lifting of up to 50 pounds
• Excellent communication, strategic planning, and relationship management skills.
• Proficiency with CRM systems, project management tools, and data analytics platforms.
• Ability to inspect equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Minimum of 8 years of experience in client-facing roles within professional services, consulting, or engineering.
• May be required to travel to off-site locations including occasional overnight stays out of town
• Ability to walk up to 3-miles on uneven terrain
• Ability to stand or sit for prolonged periods of time
• Experience with internal reporting and performance tracking systems.
• Proven success in managing complex client portfolios and driving long-term growth.
• Strong understanding of market dynamics, including funding, regulatory, and legislative environments.

Benefits

• Paid Parental Leave
• Significant Opportunities to Grow and Advance
• 100-percent paid Family Health Insurance
• Wellness Program
• Employee Stock Ownership Plan (ESOP)
• Matching 401(k) Contributions
• Paid Time Off (PTO) Credits for Past Experience
• Discretionary Bonus Plan
• 100-percent paid Employee Dental, Short- & Long-Term Disability, and Vision Insurance
• Family-Friendly with Flexibility and Work-Life Balance

Training + Development

Interview process

Visa Sponsorship

Security clearance