Special Events Service Technician

Description

• Strategically plan for customer needs by discussing their pickup and delivery needs, so the customer's current and future needs are satisfied
• Sit while driving and stand while servicing products
• Maintain truck log according to state and federal regulations
• Service portable restrooms, holding tanks, septic tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines. Notifies management of any issues encountered on route assigned
• Operate fence trucks to and from pre-designated work sites based on daily routing information to deliver or pick up the fence (chain link, panel, materials, etc.). Also, act as a point of contact on fence jobs where a crew is assigned to the job/truck and will operate fence installation equipment
• Use hands and fingers to handle, control or feel objects tools or controls
• Operate tanker/transfer truck to and from the local dump and completes required paperwork as necessary
• Enter and exit equipment by stepping and kneeling
• Meet with site superintendent (or other designated representative) to confirm work order
• Speak clearly so customers can understand
• Operate flatbed trucks to and from pre-designated work sites based on daily routing information to deliver or pick up portable restroom units, hand sinks, holding tanks, or containers. Update system and tickets with relevant delivery or pick-up detail
• Operate service trucks to and from pre-designated work sites based on assignment information. Maintain a clean and fully stocked truck
• Interact with customers on-site to ensure they are getting the services completed to their standard
• Push 100lbs and pull 100lbs horizontally
• Maintain telephone or radio contact with supervisor to receive additional instructions, changes to work locations, etc
• Conduct all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
• Perform pick-up and delivery of United Site Services (USS) units at customer locations in a timely manner in accordance with customer needs
• Troubleshoot and address all basic repair and maintenance as needed on-site so as to not disrupt the customer experience. Report all special maintenance requests and/or equipment replacements in FSL
• Work with Operations Manager/Supervisor/Coordinator by providing customer feedback as it relates to service needs and expectations
• Work with dispatch to keep updated on service schedule changes throughout the day and adapt to changes as needed
• Repeat the same movements
• Unload all fence materials and install fence panels, with appropriate tools, at the work site in accordance with pre-determined specifications. Locate, measure, and mark the location for placement of panels & installation
• Conduct daily pre-shift vehicle inspection & report deficiencies to management immediately. Conduct daily inspection of all tools assigned to the truck to ensure safety and proper working condition. Check loads to ensure that truck has all material (units, fence panels, poles, etc.) and tools needed to complete service tickets

Requirements

• Understand the speech of another person
• Lift up to 40lbs from your waist to your shoulders
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision-making skills.
• Walk up to 30 minutes at a time without exertion
• Hear sounds and recognize the difference between them
• Ability to meet deadlines.
• Crouch and squat
• Lift 30lbs from the floor to your head
• Minimum two years of commercial driving experience.
• Valid Commercial Driver's license (Class CDL A or B with endorsement or Class C, D, or E (depending on state).

Benefits

• 401(k) with employer match
• Dependent Care Flexible Spending Account
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Commuter/Transit Account
• Employee Discounts
• Employer-Paid Short-Term Disability
• Health Savings Account
• Employer-Paid Employee Assistance Program (EAP)
• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Healthcare Flexible Spending Account
• Hospital Indemnity, Accident and Critical Illness
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Dependent Life

Training + Development

Interview process

Visa Sponsorship

Security clearance