Regional Manager

Description

• Empower team members to resolve situations arising from customer concerns, pricing approvals, credit escalations and/or other operational related events by leveraging established best practices.
• Set specific and measurable priorities that empower the team to achieve their business and personal development targets in alignment with the corporate strategy, thereby delivering regional KPIs set by Market Organization leadership team (General Manager, Division Manager, and Finance).
• Actively engage and maintain loyal customers through solution selling by providing a tailored and sustainable value proposition.
• Steer team towards effective time management (inc. time in territory), high-quality customer visit preparation, and customer data quality.
• Provide ongoing mentorship, coaching, and feedback (positive and constructive) through frequent conversations and development discussions, leveraging coaching fundamentals and situational leadership to empower the team to achieve their full potential in alignment to Hilti’s purpose and values.
• Foster effective collaboration cross-functionally with indirect sales force teams and Corporate/HUB functions.
• Assess and coach individual and team performance to achieve or exceed targets through direct observation, KPIs, and other relevant metrics on a regular cadence.
• Model and motivate team on effective Salesforce (SFDC) usage to centralize customer information, streamline sales processes, manage marketing campaigns, and provide actionable analytics, there by improving customer relations and driving sales efficiency.
• Model creative problem-solving and evaluate ROI to make financially sound decisions and take calculated risks.
• Coach and define supportive actions on successful execution during regular pipeline reviews.
• Inspire and motivate a diverse and high-performing team to lead and embrace change by effectively conveying the ‘why’ behind the ‘what’.
• Cultivate a caring and high-performance culture grounded on trust by selecting, onboarding, developing, and retaining effective, diverse sales talent.
• Plan and execute Strategic Management Process such as regional team meetings, full-day van rides, product demos, process review and improve sessions, and direct reports’ performance reviews and development discussions.

Requirements

• Previous experience leading a team of field-based, solutions-oriented sales professionals.
• Excellent time and territory management skills.
• Must be persuasive, sales driven, customer focused, and a team player.
• Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts.
• Bachelor’s degree preferred or equivalent work experience.
• Ability to thrive both independently and in a team environment.
• Proficient computer skills including MS Office Suite, and smartphones.
• Must maintain a professional business appearance in accordance with HNA dress policy at all times.

Benefits

• Career advancement may require domestic and/or global mobility.

Training + Development

Interview process

Visa Sponsorship

Security clearance