Installation Excellence Manager at Johnson Controls in Guide Post, England, United Kingdom | Kablio

Role

Description

installation review

workflow optimization

kpi reporting

lean improvement

escalation management

process improvement

Collaborate with field teams, project managers, and functional partners to ensure delivery of business improvement initiatives.
Conduct post-installation reviews and drive corrective actions where needed.
Work closely with customer success, Sales, Systems and Service teams to ensure a seamless customer experience.
Identify and implement best practices to streamline installation workflows and reduce inefficiencies.
Ensure all installations meet safety, regulatory, and quality standards.
Develop, monitor and report on Systems KPIs, identifying trends, root cause and areas for improvement.
Provide coaching and support to Systems operational staff, in driving operational efficiency through margin slippage reduction and improved utilisation.
Support continuous improvement initiatives using Lean, or similar methodologies.
Act as a point of contact for installation performance related escalations identify common trends and implement both short and long term solutions to address.
Manage day-to-day Systems improvement initiatives/activities, including Problem Solving events, supporting business performance to ensure projects are delivered on time, within scope, and to quality standards.

Requirements

bachelor's

communication

problem solving

analytical

installation

5+ years

Bachelor’s degree in Engineering, Business, or related field preferred.
Excellent communication, organizational, and problem-solving skills.
Analytical Thinking
Strong understanding of installation processes and project delivery.
Experience working with cross-functional teams and external partners.
Familiarity with continuous improvement tools and methodologies.
5+ years of experience in installation, field services, or operations management.
Our team average 20+ years length of service

Benefits

Competitive basic salary
Staff referral scheme up to £2,000
Pension – we match up to 7%
Industry leading Health & Safety and an employee assistance program
25 days holiday plus bank holidays
Annual Company Bonus Scheme
Rewards & recognition programmes
Company Vehicle
Career progression opportunities
The opportunity to become a valued member of our Winning Team

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

installation review

workflow optimization

kpi reporting

lean improvement

escalation management

process improvement

Collaborate with field teams, project managers, and functional partners to ensure delivery of business improvement initiatives.
Conduct post-installation reviews and drive corrective actions where needed.
Work closely with customer success, Sales, Systems and Service teams to ensure a seamless customer experience.
Identify and implement best practices to streamline installation workflows and reduce inefficiencies.
Ensure all installations meet safety, regulatory, and quality standards.
Develop, monitor and report on Systems KPIs, identifying trends, root cause and areas for improvement.
Provide coaching and support to Systems operational staff, in driving operational efficiency through margin slippage reduction and improved utilisation.
Support continuous improvement initiatives using Lean, or similar methodologies.
Act as a point of contact for installation performance related escalations identify common trends and implement both short and long term solutions to address.
Manage day-to-day Systems improvement initiatives/activities, including Problem Solving events, supporting business performance to ensure projects are delivered on time, within scope, and to quality standards.

Requirements

bachelor's

communication

problem solving

analytical

installation

5+ years

Bachelor’s degree in Engineering, Business, or related field preferred.
Excellent communication, organizational, and problem-solving skills.
Analytical Thinking
Strong understanding of installation processes and project delivery.
Experience working with cross-functional teams and external partners.
Familiarity with continuous improvement tools and methodologies.
5+ years of experience in installation, field services, or operations management.
Our team average 20+ years length of service

Benefits

Competitive basic salary
Staff referral scheme up to £2,000
Pension – we match up to 7%
Industry leading Health & Safety and an employee assistance program
25 days holiday plus bank holidays
Annual Company Bonus Scheme
Rewards & recognition programmes
Company Vehicle
Career progression opportunities
The opportunity to become a valued member of our Winning Team

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)