Technical Support Engineer (Scotland, UK)
Genusplus Group
Technical support and solutions for telecom customers across UK and Europe.
7 days ago ago
Junior (1-3 years)
Full Time
Glasgow, Scotland, United Kingdom
Field
Company Size
1,000 Employees
Service Specialisms
Construction services
Project Management
Engineering
Consulting
Design
Technical Services
Turnkey
Sector Specialisms
Power
Communications
Energy
Renewable Energy
Solar
Wind
Power Systems Storage
Transmission
Role
What you would be doing
technical support
sales advice
poc testing
installation
customer support
issue resolution
- Providing technical sales support and advice.
- Delivering proof of concept testing and reporting.
- Delivery of customer support, installation and testing as required.
- Ensuring customer issues are resolved efficiently and in a timely manner.
What you bring
bss/oss
snmp
cybersecurity
mpls-tp
ccna
jncis
- Resides within the Glasgow region.
- Previous experience in utilities and/or resources industry.
- Exposure to multidiscipline works.
- Knowledge and experience in BSS/OSS, including NMS and SNMP technology.
- Excellent time management and organisational skills.
- International travel as required to support our customers across Europe and the UK.
- Excellent written and verbal communication skills.
- Formal qualifications in a relevant field (e.g., Dip, BSc, Higher level certificates)
- Experience in deploying and testing of cyber security systems such as firewalls, vulnerability assessment software and penetration testing.
- 2-5 years hands-on experience in the telecommunications industry, preferably involving MPLS-TP, IP/MPLS, WDM, LTE, SDH, PDH, Microwave Radio.
- Juniper JNCIS, Cisco CCNA or CCNP and industry based cyber security certification.
- Training and career development.
- Company laptop and phone provided for business use.
- Competitive remuneration and allowances.
- Opportunity to join an ASX listed Company experiencing significant growth.
- Access to our Employee Assistance Program.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Created with a vision to provide innovative infrastructure solutions across energy and telecommunications.
- Recognized for delivering complex projects in challenging environments, consistently prioritizing safety and quality.
- Extensive expertise in managing utility and infrastructure projects across various sectors.
- Specializes in solutions that support energy transmission, distribution, and telecommunication networks.
- Undertakes large-scale projects such as renewable energy installations, utility network upgrades, and infrastructure development.
- Operates effectively in both urban and remote areas, addressing logistics challenges with precision.
- Committed to continuous growth and maintaining technical leadership through dedicated expertise.
- Safety is the top priority.
- Excellence is a core commitment.
- People are valued, with opportunities for growth and development provided.
- Operations are conducted with integrity and professionalism.
- Continuous improvement is integral to success.
2050 Target
Net Zero Commitment
The commitment to achieve net zero emissions by the year 2050.
- Implementation of energy-efficient solutions and reducing carbon footprint.
- Minimising environmental impact in all stages of project delivery.
- Focus on renewable energy projects and technologies.
- Regular monitoring and reporting of sustainability goals.
- We are committed to building a diverse and inclusive workforce.
- Gender diversity strategy focused on increasing female representation in leadership roles.
- Ongoing initiatives to support and mentor underrepresented groups within the company.
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