Field Service Tech 2

Description

• Provide warranty repair and problem resolution with independent judgement and minimal help from office personnel.
• Startup of various complex equipment, mechanical and control system trouble shooting and training of plant personnel with independent judgement and minimal help from office personnel.
• Reads and studies blueprints, schematics, manuals, and other specifications to determine installation procedures.
• Completion of a 10-hour OSHA construction.
• Installs or oversees installation of equipment according to manufacturer's specifications.
• Conduct shop inspections, installation of structural components at jobsite, erection and start-up assistance.

Requirements

• Excellent communication and customer service skills.
• Advanced abilities to use electrical and hand tools.
• May be required to be clean shaved for proper respiratory equipment.
• Knowledge and physical skill to use a wide variety of power tools used in metal fabrication (especially welding and cutting), hand-held tools, and diagnostic and measuring devices to inspect, build and repair equipment.
• Ability to resolve complex electric/motor/VFD trouble shooting.
• 5-10 years of experience in related fields.
• Two-year degree in a mechanical trade program, programming or electrical/journeyman, plumbing or related hands-on experience in these trades or skill sets.
• Education: High School graduate or equivalent.
• Safety sensitive position and must comply with all safety regulations of the company, customer and OSHA. May be required by customer to provide a negative drug test result before onsite entry.
• Must be able to work at desk computer/phone system.
• Increased ability to provide classroom training and some mentoring to operators and customers with mechanical, safety and maintenance recommendations of WesTech equipment and limited process knowledge for instruction.
• Moderate experience with servicing of equipment similar in nature to WesTech equipment.
• Ability to travel to client sites.
• Ability to read and understand engineering detail drawings.
• Experience in programming (PLC and HMI).
• Travel approximately 80% of the time, 90% being domestic, 10% being international, often occasionally on weekends and holidays.
• Moderate process knowledge in application of chemistry, biology, or other related water treatment processes.
• Advanced experience in fabrication, welding and inspection
• Organizational and time management skills.
• Minimum of 21 years of age, valid driver's license and Acceptable Motor Vehicle Record
• Some lifting may be involved (up to 50 lbs.)
• Excellent grammar, writing and proofreading skills.

Benefits

• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!
• Dollar for dollar 401K match of 6%
• Comprehensive health and wellness benefits package
• Competitive salary and performance-based annual bonuses
• PTO plan and Paid Holidays
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
• Flexible work hours, hybrid schedules with remote work options
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
• Tuition Reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance