Intern, Real Estate Customer Experience (RECX)/Property Management at Prologis in Miami, FL | USD25-40 | Kablio

Role

Description

customer service

vendor coordination

project lead

budgeting

work order

preventive maintenance

Customer Engagement and Service Delivery Actively participate in customer-facing activities by assisting with issue resolution such as maintenance requests, sprinkler leaks, or other operational concerns. Collaborate with vendors and internal teams to ensure timely communication and resolution of service issues. The overall goal is to gain hands-on experience maintaining customer relationships and learning how to deliver a best-in-class customer experience.
Lead a Market-Specific Project: Lead an independent project aligned with RECX initiatives in partnership with the South Florida RECX Director and Regional RECX VP focused on improving operational efficiency, data accuracy, or customer experience within the South Florida submarket. Present findings and recommendations to local and regional leadership. The goal is to demonstrate analytical and problem-solving skills through a meaningful, market-specific project.
Annual Budget Process: Assist in the annual budgeting and reforecasting process for assigned properties. Support data gathering, expense analysis, and budget entry into financial systems, while learning how property-level financials impact overall portfolio performance. The goal is to build foundational knowledge of real estate financial management and operational planning
Property Operations Management Take responsibility for the day-to-day oversight of 1–2 industrial properties, under the supervision of an experienced RECX Manager. Learn and apply foundational RECX processes, including vendor coordination, work order management, site inspections, and preventive maintenance scheduling with the goal of developing a comprehensive understanding of how property management practices support asset performance and customer satisfaction.

Requirements

tableau

java

sql

microsoft office

student

communication

High attention to detail, professionalism, and integrity
Currently enrolled in an undergraduate (rising sophomores - seniors) or graduate program
Strong verbal and written communication skills
Creative mindset and openness to tackling new challenges
Proficiency in Microsoft Office Suite
For technical roles: experience with relevant tools such as Argus, Tableau, R, Java, SQL, PeopleSoft, Salesforce, or similar

Benefits

Collaborative team player with a supportive approach

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

all job offers are contingent upon successful completion of background verification.

Company

Overview

Founded in 1983

Year Established

The company was established in 1983, marking the beginning of its global logistics real estate leadership.

19 Countries

Global Presence

Prologis maintains a widespread portfolio across 19 countries, ensuring a robust global network.

Ranked #500

Market Performance

The company is part of the prestigious S&P 500 index, reflecting its strong financial standing in the market.

Provides prime distribution centers and warehouses for industries like retail, e-commerce, automotive, and technology.
Focuses on designing and managing large-scale logistics facilities that support global supply chains.
Leverages innovative technologies to optimize warehouse operations and drive efficiency for tenants.
Expands its footprint through strategic acquisitions in key logistics hubs worldwide.
Develops sustainable and adaptable logistics environments for future growth.
Known for quickly adapting to changing market demands, ensuring resilience in operations.

Culture + Values

Integrity: We are honest, ethical, and committed to doing the right thing in everything we do.
Excellence: We strive to achieve the highest standards, and continually raise the bar in all our work.
Collaboration: We work as a team, respecting and valuing each other's perspectives.
Innovation: We embrace new ideas, drive continuous improvement, and challenge the status quo.
Sustainability: We are dedicated to advancing a sustainable future by building the most environmentally responsible properties.

Environment + Sustainability

5.8M sq ft

Net-Zero Carbon Buildings

Prologis has completed 5.8 million square feet of net-zero carbon buildings as of 2023, showcasing significant progress in sustainable infrastructure.

25%+

Renewable Energy Usage

Over 25% of the energy used in its global portfolio comes from renewable sources, reflecting a strong commitment to clean energy integration.

100% LEED

LEED Certification Target

Aims to have 100% of its buildings certified under the LEED standard or equivalent by 2030, ensuring high environmental performance across its portfolio.

Net Zero by 2040

Carbon Emissions Goal

Committed to achieving net zero carbon emissions by 2040, emphasizing long-term sustainability and climate action.

Focus on reducing carbon footprint through renewable energy integration, sustainable design, and operational improvements.

Inclusion & Diversity

40% Global Leadership

Women Representation

Women represent 40% of the company's global leadership team as of 2023.

50% Diversity Goal

New Hires Target

Aim to achieve 50% gender diversity in new hires by 2025.

2025 Target Date

Gender Parity Goal

Aim to achieve gender parity in global leadership by 2025.

Annual Reporting

Diversity Metrics

Provides annual reporting to ensure accountability and track progress in diversity initiatives.

A comprehensive employee resource group program supports diverse backgrounds and experiences.

Articles

Prologis Careers

Prologis Global Reach

Prologis Projects

Role

Description

customer service

vendor coordination

project lead

budgeting

work order

preventive maintenance

Customer Engagement and Service Delivery Actively participate in customer-facing activities by assisting with issue resolution such as maintenance requests, sprinkler leaks, or other operational concerns. Collaborate with vendors and internal teams to ensure timely communication and resolution of service issues. The overall goal is to gain hands-on experience maintaining customer relationships and learning how to deliver a best-in-class customer experience.
Lead a Market-Specific Project: Lead an independent project aligned with RECX initiatives in partnership with the South Florida RECX Director and Regional RECX VP focused on improving operational efficiency, data accuracy, or customer experience within the South Florida submarket. Present findings and recommendations to local and regional leadership. The goal is to demonstrate analytical and problem-solving skills through a meaningful, market-specific project.
Annual Budget Process: Assist in the annual budgeting and reforecasting process for assigned properties. Support data gathering, expense analysis, and budget entry into financial systems, while learning how property-level financials impact overall portfolio performance. The goal is to build foundational knowledge of real estate financial management and operational planning
Property Operations Management Take responsibility for the day-to-day oversight of 1–2 industrial properties, under the supervision of an experienced RECX Manager. Learn and apply foundational RECX processes, including vendor coordination, work order management, site inspections, and preventive maintenance scheduling with the goal of developing a comprehensive understanding of how property management practices support asset performance and customer satisfaction.

Requirements

tableau

java

sql

microsoft office

student

communication

High attention to detail, professionalism, and integrity
Currently enrolled in an undergraduate (rising sophomores - seniors) or graduate program
Strong verbal and written communication skills
Creative mindset and openness to tackling new challenges
Proficiency in Microsoft Office Suite
For technical roles: experience with relevant tools such as Argus, Tableau, R, Java, SQL, PeopleSoft, Salesforce, or similar

Benefits

Collaborative team player with a supportive approach

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

all job offers are contingent upon successful completion of background verification.

Company

Overview

Founded in 1983

Year Established

The company was established in 1983, marking the beginning of its global logistics real estate leadership.

19 Countries

Global Presence

Prologis maintains a widespread portfolio across 19 countries, ensuring a robust global network.

Ranked #500

Market Performance

The company is part of the prestigious S&P 500 index, reflecting its strong financial standing in the market.

Provides prime distribution centers and warehouses for industries like retail, e-commerce, automotive, and technology.
Focuses on designing and managing large-scale logistics facilities that support global supply chains.
Leverages innovative technologies to optimize warehouse operations and drive efficiency for tenants.
Expands its footprint through strategic acquisitions in key logistics hubs worldwide.
Develops sustainable and adaptable logistics environments for future growth.
Known for quickly adapting to changing market demands, ensuring resilience in operations.

Culture + Values

Integrity: We are honest, ethical, and committed to doing the right thing in everything we do.
Excellence: We strive to achieve the highest standards, and continually raise the bar in all our work.
Collaboration: We work as a team, respecting and valuing each other's perspectives.
Innovation: We embrace new ideas, drive continuous improvement, and challenge the status quo.
Sustainability: We are dedicated to advancing a sustainable future by building the most environmentally responsible properties.

Environment + Sustainability

5.8M sq ft

Net-Zero Carbon Buildings

Prologis has completed 5.8 million square feet of net-zero carbon buildings as of 2023, showcasing significant progress in sustainable infrastructure.

25%+

Renewable Energy Usage

Over 25% of the energy used in its global portfolio comes from renewable sources, reflecting a strong commitment to clean energy integration.

100% LEED

LEED Certification Target

Aims to have 100% of its buildings certified under the LEED standard or equivalent by 2030, ensuring high environmental performance across its portfolio.

Net Zero by 2040

Carbon Emissions Goal

Committed to achieving net zero carbon emissions by 2040, emphasizing long-term sustainability and climate action.

Focus on reducing carbon footprint through renewable energy integration, sustainable design, and operational improvements.

Inclusion & Diversity

40% Global Leadership

Women Representation

Women represent 40% of the company's global leadership team as of 2023.

50% Diversity Goal

New Hires Target

Aim to achieve 50% gender diversity in new hires by 2025.

2025 Target Date

Gender Parity Goal

Aim to achieve gender parity in global leadership by 2025.

Annual Reporting

Diversity Metrics

Provides annual reporting to ensure accountability and track progress in diversity initiatives.

A comprehensive employee resource group program supports diverse backgrounds and experiences.

Articles

Prologis Careers

Prologis Global Reach

Prologis Projects