Customer Interaction - Communicate with homeowners to explain electrical issues, recommend solutions, and provide service updates
Customer Service - Deliver outstanding service with professionalism, courtesy, and a customer-first mindset
Documentation - Use ServiceTitan to accurately record service calls, installations, repairs, and materials used
Service Calls & Estimates - Respond to service requests, handle call-outs, and provide accurate cost estimates for proposed electrical work
Code Compliance - Ensure all electrical installations meet national, state, and local electrical codes
Troubleshooting & Diagnostics - Diagnose electrical problems, identify system malfunctions, and provide effective solutions
Electrical System Installation - Install, maintain, and replace electrical systems and components, including wiring, panels, outlets, switches, light fixtures, and circuit breakers in residential homes
Safety Compliance - Follow all electrical safety standards, PPE usage, and best practices to ensure safe and efficient service
System Inspections & Testing - Conduct inspections and electrical tests to ensure safety, functionality, and code compliance
Requirements
electrical systems
servicetitan
electrical license
driver’s license
3+ years
customer focus
Technical Knowledge - Strong understanding of residential electrical systems, panel installations, wiring, outlets, lighting, and code requirements
Driver’s License - Valid driver’s license and clean driving record required
Attention to Detail - Ability to perform accurate installations and diagnostics while maintaining high safety and quality standards
Customer-Focused - Dedicated to delivering top-tier service and ensuring customer satisfaction
Experience - 3+ years of experience as an electrical installer or in a similar residential electrical role
Communication Skills - Excellent interpersonal and communication skills to explain technical work clearly to customers
Service Software - Familiarity with ServiceTitan or similar field service management tools is a plus
Licensing - Valid electrical license, if required by state or local regulations
Benefits
Training & Development - Ongoing opportunities to expand your knowledge and skillset
Disability & Term Life Insurance - Financial protection for you and your family
401(K) with Company Match - Competitive retirement savings program