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Parts Interpreter
Komatsu Australia
24d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Christchurch, Canterbury, New Zealand
Office Full-Time
Company Size
3,335 Employees
Service Specialisms
Construction services
Mining solutions
Heavy equipment sales
Equipment maintenance
Technical support
Aftermarket services
Logistics and transportation
Rental services
Sector Specialisms
Construction
Mining
Forestry
Energy
Manufacturing
Utility
Role
What you would be doing
stock management
parts supply
parts processing
client engagement
sales promotion
- Managing incoming/outgoing stock requirements, including branch transfers and workshop orders.
- Supporting service workshops with timely parts supply for jobs.
- Interpreting, processing, and expediting service parts requests via phone, email, counter, and other electronic platforms.
- Following up on open quotes, engaging customers proactively to promote and sell parts.
- Ensuring every customer interaction is an opportunity to build trust and drive sales.
What you bring
inventory systems
parts catalogue
customer service
communication
problem solving
parts interpreter
- Familiarity with inventory systems and parts catalogues is a plus.
- Strong customer service skills with a professional and approachable manner.
- Excellent communication and problem-solving abilities.
- Proven experience as a Parts Interpreter in the heavy equipment, automotive, or machinery industry.
- Flexible working hours where practical
- Access to an array of technical training, personal development and upskilling
- Life and disability insurance
- Free annual medical check
- $3000 referral payment for referring a successful new employee to Komatsu
- Paid parental leave
- Kiwisaver employer contribution matched to employee contribution up to 10%
- Plenty of discounts across retail, automotive, travel & health products
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Interview process
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People also searched
Company
Overview
Founded in 1921
Historical Milestone
The company originated in Japan in 1921, marking its inception as a global leader in construction and mining equipment.
1990s National Presence
Market Expansion
By the 1990s, Komatsu Australia established a strong national footprint, solidifying its position in the local market.
AUD 3.4B Revenue
Financial Performance
In FY2024, the company achieved significant revenue growth, driven by equipment sales and service contracts.
WA700-8 Wheel Loaders
Innovative Solutions
Notable projects include the supply of advanced WA700-8 wheel loaders, reflecting the company's commitment to cutting-edge technology.
- It offers everything from bulldozers, excavators and haul trucks to turnkey services like leasing, parts support and fleet analytics.
- Its Smart Quarry Site system integrates real‑time data, emissions and productivity dashboards to optimise quarry operations.
- FrontRunner™ system under the rollout of autonomous haulage fleets.
- In 2022 it unveiled a state‑of‑the‑art parts centre in Queensland combining automation, digital logistics and an innovation hub.
- From pioneering moon‑ready excavator concepts to electrified underground mining solutions, Komatsu Australia blends tradition with bold innovation.
- Ambition: With a 'challenging spirit' and without fear of failure, we innovate and always aspire to do more
- Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
- Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win‑win approach to all relationships
- Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and we communicate transparently
50% CO₂ Reduction
Emissions Target
Aims to reduce CO₂ emissions by half from production and use by 2030 compared to 2010 levels.
CO₂‑Neutral by 2050
Long‑Term Goal
Committed to achieving carbon neutrality across all operations by the year 2050.
99% Equipment Recyclability
Sustainable Design
Ensures that equipment can be recycled to a high degree at end-of-life, reducing waste.
99% Waste Reduction
Efficient Operations
Achieved a dramatic reduction in waste generation across global operations since 2005.
- Production achieved CO₂‑neutral status at Umeå (Sweden) facility in June 2023
- Hybrid and electric machine development (e.g. hybrid excavators, electrification of forest machines)
- Industry-leading hybrid excavator tech and ultra‑low emission Tier 4‑Final engines
- Significantly lowering CO₂ emissions and water usage in global manufacturing processes
- Gender equality is a fundamental commitment of the EveryONE Counts Diversity, Equality and Inclusion strategy.
- Komatsu Global Women’s Network advocates for gender equality and awareness of challenges for women in industry.
- Emerging Professionals Network supports growth, leadership and empowerment for diverse early-career professionals.
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