Area Manager at Sureserve in London, England, United Kingdom | Kablio

Role

Description

invoicing

fleet management

parts monitoring

bid preparation

service compliance

contract management

Responsible for customer services including complaint resolution
Attend all contract meetings and report back to the Head of Region
Monitor parts usage and credit returns to procurement department
Heavily involved in recruiting and monitoring probationary periods
Ensure letter procedure is adhered to and take full responsibility for no access procedure
Assist in the preparation of bidding and contracting for new work
Achieving and maintaining 100% compliance on servicing programmes
Responsible for all financial invoicing on time and chargeable works management
Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen
Be the main link with our clients in terms of contract management
Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service
Manage key functions and roles within the Region
Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.
To ensure compliance is met on all contracts

Requirements

area manager

ms office

outlook

excel

acs

gas engineer

Previous Area Manager experience preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Highly proficient in MS Office, in particular Outlook and Excel
Flexible attitude with strong organisational skills
Good written and verbal communication skills
Qualified Domestic Gas Engineer (holding current ACS qualification)

Benefits

Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
Competitive salary
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Home & Electronics – salary sacrifice purchase scheme
Life assurance
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Contributory Pension scheme
Bike2Work scheme
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

right to work in the uk eligibility check
dbs (disclosure and barring service) check

Company

Overview

Delivers reliable energy efficiency services across the UK.
Specialises in energy management, compliance, and asset maintenance.
Focuses on optimising energy use and ensuring regulatory compliance for clients.
Works with a broad client base, from local authorities to major utilities companies.
Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
Utilises innovative technologies to drive energy savings and sustainability.
Strong presence in both public and private sector projects across the UK.
Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Culture + Values

Delivering excellent customer service
Achieving high levels of quality and efficiency
Striving for continuous improvement
Operating with integrity and accountability
Fostering a collaborative, team-oriented culture
Respecting and valuing diversity within the workforce
Being passionate and proud of the work we do

Environment + Sustainability

Commitment to reducing carbon emissions across operations
Promoting energy efficiency and sustainability in all projects
Utilizing sustainable building materials and processes
Measuring and improving environmental impact through comprehensive data collection
Engaging with suppliers to align on sustainability practices
Achieving reductions in waste generation and promoting recycling initiatives

Inclusion & Diversity

Committed to building a diverse and inclusive workforce
Providing equal opportunities for career progression and development
Implementing training programs to raise awareness of unconscious bias
Promoting a culture of respect and inclusivity across the organization
Supporting flexible working to promote work-life balance

Articles

Careers

About Us

Sustainability

Role

Description

invoicing

fleet management

parts monitoring

bid preparation

service compliance

contract management

Responsible for customer services including complaint resolution
Attend all contract meetings and report back to the Head of Region
Monitor parts usage and credit returns to procurement department
Heavily involved in recruiting and monitoring probationary periods
Ensure letter procedure is adhered to and take full responsibility for no access procedure
Assist in the preparation of bidding and contracting for new work
Achieving and maintaining 100% compliance on servicing programmes
Responsible for all financial invoicing on time and chargeable works management
Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen
Be the main link with our clients in terms of contract management
Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service
Manage key functions and roles within the Region
Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.
To ensure compliance is met on all contracts

Requirements

area manager

ms office

outlook

excel

acs

gas engineer

Previous Area Manager experience preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Highly proficient in MS Office, in particular Outlook and Excel
Flexible attitude with strong organisational skills
Good written and verbal communication skills
Qualified Domestic Gas Engineer (holding current ACS qualification)

Benefits

Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
Competitive salary
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Home & Electronics – salary sacrifice purchase scheme
Life assurance
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Contributory Pension scheme
Bike2Work scheme
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

right to work in the uk eligibility check
dbs (disclosure and barring service) check

Area Manager

Sureserve

Area Manager

Sureserve

Description

invoicing

fleet management

parts monitoring

bid preparation

service compliance

contract management

Requirements

area manager

ms office

outlook

excel

acs

gas engineer

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

invoicing

fleet management

parts monitoring

bid preparation

service compliance

contract management

Requirements

area manager

ms office

outlook

excel

acs

gas engineer

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

2050

Net Zero Target

The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.

25%

Women in Leadership

of the leadership team represent women.