Billing Specialist

Company logo
Mri Software
MRI Software offers real estate and investment management solutions to improve operations and decision-making.
Handle billing, invoicing, and client dispute resolution for MRI Software verticals.
3 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Greater Cleveland
Hybrid
Company Size
3,000 Employees
Service Specialisms
Property Management
Real Estate Accounting
Investment Management
Lease Administration
Budgeting & Forecasting
Facility Management
Reporting & Analytics
Compliance Management
Sector Specialisms
Real Estate
Property Management
Asset Management
Lease Management
Property Accounting
Commercial Real Estate
Residential Real Estate
Community Living
Role
What you would be doing
billing processing
revenue tracking
dispute resolution
invoice management
contract review
sales coordination

The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. You will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation. The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company.

  • Make recommendations to implement improved processes and procedures.
  • Process all billing opportunities related to assigned MRI Software business verticals.
  • Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications.
  • Research and resolve client disputes and escalate the issues to the right internal contacts/departments.
  • Work with the Sales department to accommodate client requests.
  • Manage and maintain client information within the billing system to ensure proper delivery of invoices.
  • Identify, track, and resolve potential billing issues.
  • Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing.
What you bring
bachelor's
excel
billing
finance
communication
detail-oriented

MRI Software is seeking a Billing Specialist to work hybrid in our Solon, OH Office (3 days in office, 2 days remote)!

  • Good communication skills and ability to work well individually or as a member of a team
  • Attention to detail and ability to plan, organize, prioritize and multi-task
  • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Strong ability to resolve discrepancies and knowledge of billing systems.
  • Bachelor’s degree or equivalent work experience
  • Shows strong initiative, problem analysis and problem-solving skills
  • Background in Finance is preferred, but not required
  • Experience working with MS Excel and Word
Benefits
  • Further your professional development and growth with our generous Tuition Reimbursement offerings
  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
  • Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
  • Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
  • Invest in our competitive 401k plan and help set you up for your future
  • Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1971
Year Founded
MRI Software was established in 1971 and has grown to become a global leader in real estate technology.
  • Headquartered in Cleveland, Ohio, the company offers innovative software solutions tailored to real estate and investment management.
  • MRI's platform allows organizations to make smarter decisions, streamline operations, and improve tenant and investor relations.
  • The company serves a diverse range of industries, from residential to commercial real estate, empowering businesses to maximize value.
  • MRI's expertise spans property management, investment management, and financial reporting, addressing every aspect of real estate operations.
  • It continues to grow through acquisitions, expanding its product offerings and reinforcing its position as an industry leader.
  • A standout feature of MRI Software is its ability to provide flexible, customizable solutions, ensuring that every client receives a tailored experience.
  • With a global presence, MRI has cemented its role as a key player in transforming how real estate is managed and invested in.
Culture + Values
  • Be nice. Do good. Act with integrity.
  • Get it done. Move smart. Make it happen. Take responsibility.
  • Strive to amaze. Astound clients. Delight partners. Wow everyone.
  • Be fearless. Aim high. Be bold. Innovate without limits.
  • Enjoy the ride. Have fun. Embrace change. Celebrate wins.
Environment + Sustainability
$630,000 saved
Energy Solution Impact
Clients using the energy solution achieved significant savings and reduced their environmental footprint across 12 sites.
22 million kW reduction
Energy Efficiency Achievement
The solution helped clients reduce energy consumption across 12 sites, contributing to sustainability goals.
  • Facilitate journey to Net Zero or Carbon Neutrality via comprehensive carbon reporting and automated GHG tracking.
  • Provide tools to track electricity, renewable energy, gas usage, and employee mileage across the entire organization.
  • Deliver highly accurate calculation tools to manage science-based targets, track performance, and capture organizational baseline.
  • Offer dashboards and analytics to identify energy-saving opportunities and verify savings per IPMVP standards.
  • Enable sustainability accounting, opportunity identification, and actionable change in one integrated platform.
Inclusion & Diversity
May 23, 2023
CEO Pledge Date
CEO signed the CEO Action for Diversity & Inclusion pledge to foster a workplace that values diverse perspectives.
ERG Established
Women and Allies ERG
The Women and Allies Employee Resource Group (ERG) was established prior to May 2023 to support gender diversity initiatives.
May 2023
LGBTQIA+ ERG Launched
The PRISM LGBTQIA+ Employee Resource Group was launched in May 2023 to promote inclusion for LGBTQIA+ employees.
Four Pillars
DEI Strategy
The company's diversity, equity, and inclusion strategy is built on four pillars: People, Culture, Community, and Marketplace.
  • Formed partnerships with Coding Black Females, AnitaB.org, WITI, INROADS, and Steel City Codes to support underserved and underrepresented groups.
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