Service Representative | MAA Southwind

Maa

A US-based S&P 500 REIT that acquires, develops, redevelops & manages quality apartment communities in the Southeast, Southwest & mid‑Atlantic.

Prepare vacant apartments for new residents through cleaning, painting, and basic maintenance.

13 days ago ago

Junior (1-3 years)

Full Time

Memphis, TN

Onsite

Company Size

2,532 Employees

Service Specialisms

Property Management

Real Estate Investment

Leasing

Property Development

Construction

Sector Specialisms

Residential

Multifamily Communities

Apartment Communities

Property Redevelopment

Property Repositioning

Interior Unit Upgrades

Amenity and Common Area Upgrades

Smart Home Technology Installation

Role

Description

Requirements

6 months

property management

facility maintenance

mechanical repair

outdoor work

adverse weather

Six (6) months of experience in multifamily property management, facility maintenance, general labor, and/or mechanical repair
Ability to work in outdoor environments exposed to adverse weather conditions

Benefits

Mobile Device Reimbursement Program
Career advancement opportunities
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
Paid Vacation, Personal Days, Sick Leave, and Holidays
Performance-based Incentives
Life and Disability Insurance
Medical, Dental and Vision Insurance
Apartment Discount and Associate Renewal Cap
401(k) Retirement Plan with Company Match
Tuition Reimbursement

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Over 100k Units

Owned/Managed

The company owns or has interests in over 100,000 apartment units, showcasing its extensive real estate portfolio across multiple states.

$2.19B Revenue

Annual Generation

Generating over $2.19 billion annually, the company demonstrates strong financial performance in its real estate operations.

$11.8B Assets

Total Value

With assets valued at approximately $11.8 billion, the company holds significant investment across its property holdings.

4.5 Stars Avg.

Google Rating

Properties consistently receive high ratings, averaging 4.5 stars, reflecting excellent tenant satisfaction.

Founded in 1977 by George E. Cates, it started as a regional apartment investor and became a publicly traded REIT in 1994.
Headquartered in Germantown, Tennessee, it operates nearly 300 communities in growth regions of the Southeast, Southwest, and Mid-Atlantic.
Listed on the S&P 500, the company has expanded through significant acquisitions, including Colonial Properties (2013) and Post Properties (2016).
Its operations include full-cycle real estate activities from acquisition to property management, focusing on high-quality multifamily properties.

Culture + Values

Governance & Accountability
Inclusion & Belonging
Associate Engagement
Associate Health, Safety & Well‑Being
Strong company culture supported by robust communication & recognition programs
Competitive compensation and incentive bonuses
Tuition & certification reimbursement and leadership development
Mentorship via LEAD Program and career mentor program

Environment + Sustainability

45% GHG Reduction

Greenhouse Gas Intensity Target

Aiming for a 45% reduction in greenhouse gas intensity by 2028 compared to a 2018 baseline.

$4.3M Savings

LED Retrofit Program

Completed LED retrofits across the entire portfolio, resulting in $4.3 million in annual savings and energy efficiency improvements.

56M Gallons

Reclaimed Water Usage

Utilized over 56 million gallons of reclaimed water for irrigation, leading to significant water conservation and cost savings.

78/100

GRESB Environmental Score

Achieved a GRESB score of 78 (three green stars), reflecting high management and performance in sustainability initiatives.

Redeveloped 32% of portfolio to improve energy efficiency.
Smart-home tech installed in 92,717 apartments (21,159 in 2023), aiming for 100% by end 2024.
Water conservation: nearly 100 million gallons saved since 2012 through smart irrigation, low-flow fixtures, and drought-tolerant landscaping.
Green certifications: 51 communities certified, 6 more in process.
Net-zero target: Implied pathway via 45% GHG cut by 2028; resetting targets after achieving original goals ahead of schedule.

Inclusion & Diversity

2,532 Employees

Total Employees

The company has a workforce of 2,532 employees, reflecting its commitment to inclusivity and diversity across its operations.

Inclusive Diversity Council in place
Unconscious bias training required for all associates annually
Annual harassment & discrimination training for all associates
Enhanced recruiting processes to support diversity
Executive and board oversight of inclusion efforts
Signatory of CEO Action for Diversity & Inclusion™
Employee Resource Groups supported; engagement through MAA Celebrates during national recognition months

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