ICT Field Support Engineer at Volkerwessels Uk in Hoddesdon, England, United Kingdom | Kablio

Role

Description

troubleshooting

network support

system installation

asset management

technical support

documentation

Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more
Supporting network connectivity, VPN access, and wireless configurations
Installing and configuring systems and applications to company standards
Maintaining accurate IT asset records and assisting with deployments
Delivering 1st & 2nd line technical support-on-site and remotely
Creating documentation and sharing knowledge across the ICT team
Providing exceptional customer service with a friendly, "can-do" attitude
Managing user accounts and permissions in Active Directory

Requirements

active directory

office 365

troubleshooting

networking

wan

a level

Please note this is a site based role, based out of our Hoddesdon office with travel to our sites

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Hands-on knowledge of Active Directory and hardware provisioning (Autopilot)
Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11
Experience of site set up, hardware repairs and troubleshooting
A Level education or equivalent and demonstrable commercial networking experience
Experience supporting WAN environments and configuring mobile devices

Benefits

We offer competitive rewards and benefits, recognising the value we place on our employees.

Training and development opportunities-comprehensive skills-based training
Private medical care
Shopping and restaurants vouchers, rewards, and discounts
Employee Assistance programme
Family friendly polices including enhanced maternity benefits
Cycle to Work scheme
Option to buy additional annual leave
Mental health, physical health, and financial support
Competitive salary
Life Assurance
Competitive annual leave and an additional day off on your birthday
24/7 Virtual GP service

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

mandatory drugs & alcohol screening for all staff

Company

Overview

€5 billion parent

European backing

Backed by the €5 billion European parent company, providing substantial financial support for ambitious infrastructure projects.

£700M turnover

Annual revenue

Achieves a £700 million annual turnover, reflecting its significant role in the UK infrastructure sector.

Operates through five units—VolkerFitzpatrick, VolkerRail, VolkerStevin, VolkerHighways and VolkerLaser—each with deep specialist roots.
Frontline in complex infrastructure: building airports, rail networks, highways, marine works and major civil projects.
Typical projects range from rail signalling upgrades and highway bridges to port development and flood protection schemes.
Known for weaving niche skills—like slipform paving, steel foundations, waterproofing and land reclamation—into integrated delivery.
Headquartered in Hoddesdon, its teams juggle ~250 active sites countrywide, forging engineering solutions at scale.
A standout: VolkerLaser delivers specialist structural repair and waterproofing, a rare niche in UK infrastructure.

Culture + Values

Integrity: We are open and honest; our business is ethically and morally strong and each of us is accountable.
Passion: We are committed in heart and mind and enjoy what we do.
Innovation: We strive to be ahead of the game by continually improving the way we do things for ourselves and our clients.
Collaboration: We collaborate in all aspects of our business, we work as a team to take advantage of our collective genius so that we succeed together.
Winning: We never settle for second best; we always deliver high quality work and we strive to exceed expectation.

Environment + Sustainability

2035 Net Zero

Emissions Target

Targeting Net Zero for Scope 1, 2, and controllable Scope 3 emissions by 2035, with full Net Zero across all emissions by 2050.

84% Electric Fleet

Sustainable Transportation

84% of the company car fleet is electric or hybrid, reducing carbon footprint significantly.

197 Tonnes Recycled

CO₂ Savings Through Recycling

Recycling 197 tonnes of site wood in 2023, leading to a saving of 99 tonnes of CO₂ emissions.

70% CO₂ Reduction

Emissions Goal

Aiming to reduce CO₂ emissions by 70% by 2030 compared to the 2019 baseline through various initiatives.

Signatory to the Science Based Targets Initiative 'Business Ambition to 1.5°C'.
Aiming for zero-waste construction sites; using circular economy principles to minimise waste.
Committed to 10% year-on-year carbon offsetting from 2025, full offset by 2035.
Operating under externally verified Planet Mark certification.

Inclusion & Diversity

Three key EDI objectives delivered via eight focus groups covering leadership, recruitment, governance, supply‑chain and stakeholder engagement.
Operational engagement tailored to drive inclusive behaviours and awareness.
EDI education and coaching for all levels; EDI Champions as peer support and advocates.
Recruitment & retention focus on attracting diverse talent and ensuring equal opportunities.
Governance via policies, leadership accountability and strategic oversight.
Suppliers engaged to align on EDI values and collaborate on diversity progress.
Stakeholder and community engagement embed EDI within wider People‑Planet‑Purpose framework.

Articles

Careers at VolkerWessels

Projects

Sustainability

Role

Description

troubleshooting

network support

system installation

asset management

technical support

documentation

Troubleshooting hardware and software issues across desktops, laptops, mobile devices, and more
Supporting network connectivity, VPN access, and wireless configurations
Installing and configuring systems and applications to company standards
Maintaining accurate IT asset records and assisting with deployments
Delivering 1st & 2nd line technical support-on-site and remotely
Creating documentation and sharing knowledge across the ICT team
Providing exceptional customer service with a friendly, "can-do" attitude
Managing user accounts and permissions in Active Directory

Requirements

active directory

office 365

troubleshooting

networking

wan

a level

Please note this is a site based role, based out of our Hoddesdon office with travel to our sites

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Hands-on knowledge of Active Directory and hardware provisioning (Autopilot)
Strong demonstrable technical skills in Microsoft Office 365 and Windows 10/11
Experience of site set up, hardware repairs and troubleshooting
A Level education or equivalent and demonstrable commercial networking experience
Experience supporting WAN environments and configuring mobile devices

Benefits

We offer competitive rewards and benefits, recognising the value we place on our employees.

Training and development opportunities-comprehensive skills-based training
Private medical care
Shopping and restaurants vouchers, rewards, and discounts
Employee Assistance programme
Family friendly polices including enhanced maternity benefits
Cycle to Work scheme
Option to buy additional annual leave
Mental health, physical health, and financial support
Competitive salary
Life Assurance
Competitive annual leave and an additional day off on your birthday
24/7 Virtual GP service

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

mandatory drugs & alcohol screening for all staff

Company

Overview

€5 billion parent

European backing

Backed by the €5 billion European parent company, providing substantial financial support for ambitious infrastructure projects.

£700M turnover

Annual revenue

Achieves a £700 million annual turnover, reflecting its significant role in the UK infrastructure sector.

Operates through five units—VolkerFitzpatrick, VolkerRail, VolkerStevin, VolkerHighways and VolkerLaser—each with deep specialist roots.
Frontline in complex infrastructure: building airports, rail networks, highways, marine works and major civil projects.
Typical projects range from rail signalling upgrades and highway bridges to port development and flood protection schemes.
Known for weaving niche skills—like slipform paving, steel foundations, waterproofing and land reclamation—into integrated delivery.
Headquartered in Hoddesdon, its teams juggle ~250 active sites countrywide, forging engineering solutions at scale.
A standout: VolkerLaser delivers specialist structural repair and waterproofing, a rare niche in UK infrastructure.

Culture + Values

Integrity: We are open and honest; our business is ethically and morally strong and each of us is accountable.
Passion: We are committed in heart and mind and enjoy what we do.
Innovation: We strive to be ahead of the game by continually improving the way we do things for ourselves and our clients.
Collaboration: We collaborate in all aspects of our business, we work as a team to take advantage of our collective genius so that we succeed together.
Winning: We never settle for second best; we always deliver high quality work and we strive to exceed expectation.

Environment + Sustainability

2035 Net Zero

Emissions Target

Targeting Net Zero for Scope 1, 2, and controllable Scope 3 emissions by 2035, with full Net Zero across all emissions by 2050.

84% Electric Fleet

Sustainable Transportation

84% of the company car fleet is electric or hybrid, reducing carbon footprint significantly.

197 Tonnes Recycled

CO₂ Savings Through Recycling

Recycling 197 tonnes of site wood in 2023, leading to a saving of 99 tonnes of CO₂ emissions.

70% CO₂ Reduction

Emissions Goal

Aiming to reduce CO₂ emissions by 70% by 2030 compared to the 2019 baseline through various initiatives.

Signatory to the Science Based Targets Initiative 'Business Ambition to 1.5°C'.
Aiming for zero-waste construction sites; using circular economy principles to minimise waste.
Committed to 10% year-on-year carbon offsetting from 2025, full offset by 2035.
Operating under externally verified Planet Mark certification.

Inclusion & Diversity

Three key EDI objectives delivered via eight focus groups covering leadership, recruitment, governance, supply‑chain and stakeholder engagement.
Operational engagement tailored to drive inclusive behaviours and awareness.
EDI education and coaching for all levels; EDI Champions as peer support and advocates.
Recruitment & retention focus on attracting diverse talent and ensuring equal opportunities.
Governance via policies, leadership accountability and strategic oversight.
Suppliers engaged to align on EDI values and collaborate on diversity progress.
Stakeholder and community engagement embed EDI within wider People‑Planet‑Purpose framework.

Articles

Careers at VolkerWessels

Projects

Sustainability