Remote Ops System Operator

Company logo
Vestas
Manufactures, installs and services wind turbines worldwide, driving renewable energy projects.
Monitor and remotely operate wind turbines, troubleshoot alarms, and support field teams.
21 days ago ago
Experienced (8-12 years)
Full Time
Portland, OR
Hybrid
Company Size
35,100 Employees
Service Specialisms
Wind turbine manufacturing
Installation services
Operations & Maintenance
Project development
Commissioning
Active Output Management
Technical training
Sector Specialisms
Energy
Wind
Industrial
Infrastructure
Utilities
Solar
Government
Water Resources
Role
What you would be doing
remote diagnostics
scada tools
troubleshooting
quality audits
customer service
mentoring
  • Effectively gather information remotely regarding turbine issues and performance. May diagnose, recommend and implement solutions for turbine equipment. Communicate pertinent information to key individuals and the field. Seek assistance when encountering turbine issues outside trained skill level to ensure success in resolution.
  • Demonstrate and promote integrity, strong initiative, as well as a focus on reliability, and quality of work. May assist with or perform basic quality audits of less experienced staff.
  • Interface with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrate strong customer service.
  • Effectively promote strong team environment through assisting teammates in accomplishing goals as well as mentoring junior technical staff. Visibly support and promote team spirit and cooperation.
  • Independently initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions.
  • Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools.
  • Proactively look for improvement opportunities to job appropriate processes and procedures and communicate through the appropriate channels.
What you bring
associate's degree
wind experience
microsoft office
remote operations
problem solving
detail orientation
  • Ability to work independently and unsupervised as well as in a team environment
  • Prior customer relations experience in a commercial setting preferred
  • Ability to follow instructions.
  • Ability to interact frequently with others in a professional, courteous manner
  • Ability to understand technical language and to recognize and differentiate technical issues
  • Technical Associates degree or equivalent preferred
  • Strong attention to detail and solid problem-solving skills
  • Regular and reliable attendance
  • Demonstrated use and understanding of intermediate IT tools
  • Minimum one (1) year technical wind industry experience OR in absence of technical wind industry experience, minimum three (3) years' experience working with hydraulic, electrical, mechanical skills
  • Perform advanced level wind turbine remote operations and support. This includes proficient troubleshooting and use of remote operation and diagnostic tools. Document tasks where required and enters data into company system, such as SAP.
  • Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, Outlook) and other software programs
  • Ability to communicate effectively in English.
  • Very strong verbal communication skills and reading comprehension skills
Benefits
  • Excellent 401(k) plan
  • Benefits coverage within your first month
  • State-of-the-art Training Program * Paid Time Off (PTO), 3 weeks accrued
  • This role may require working overtime, including working a flexible and variable work schedule as needed to meet business objectives.
  • Global bonus
Training + Development
Information not given or found
Company
Overview
€17 B Revenue
Revenue
Reported in 2024, reflecting financial stability.
€494 M Net Income
Net Income
Achieved in 2024, marking a significant profit.
177 GW Capacity
Installed Capacity
Total wind energy infrastructure across multiple countries.
88 Countries
Global Presence
Shows extensive international reach in energy solutions.
  • Evolved from steel tools to become a global wind turbine pioneer.
  • Designs, manufactures, sells, installs and maintains wind farms across onshore and offshore projects.
  • Manufacturing spans dozens of countries, with flagship facilities in Europe, Asia, and the U.S.
  • Known for landmark projects like Europe’s oldest offshore wind farm and turbine prototypes.
  • Specialises in wind energy infrastructure, from regional turbines to service hub networks.
  • Innovative developments include stealth blades, hybrid quadrotor tests, and tall turbine towers.
Culture + Values
  • Simplicity
  • Collaboration
  • Accountability
  • Passion
  • Never compromise on safety
  • Follow our Code of Conduct
  • Take an outside‑in customer perspective
  • Adjust quickly and simplify how we work
  • Drive continuous improvement with long‑term focus
  • Make goals and objectives clear and give teams freedom to execute
  • Win and lose together; pick best team for the job
  • Act with integrity & respect; lead by example
  • Proactively share information; communicate with clarity, conviction, impact
  • Value different perspectives; build high‑performing teams
  • Listen first, learn, foster feedback culture
  • Acknowledge responsibilities and decisions; hold each other accountable
  • Understand what’s best for all of Vestas
  • Have the courage to speak up
  • Keep commitments—view them as promises
  • Be proud of shared purpose to make the planet better
  • Seek to make work and impact as sustainable as possible
  • Have courage to think differently and seek understanding
  • Inspire colleagues and enable smart decisions
  • Show perseverance and determination even when facing adversity
Environment + Sustainability
88% corporate cars now EVs
Sustainable transportation transition
88% of corporate benefit cars have been transitioned to electric vehicles or plug-in hybrids, with 465 sustainably-fuelled service vehicles added in 2023.
239M tonnes GHG prevented annually
Emission reduction impact
Installed turbines prevent 239 million tonnes of greenhouse gas emissions per year, with turbines emitting only 2% of the emissions they avoid over their lifecycle.
55% carbon reduction by 2025
Carbon footprint reduction target
A 55% reduction in combined Scope 1 and Scope 2 carbon footprint by 2025, aligning with SBTi validated targets.
66% emissions reduction in steel
Sustainable steel production
Partnership with ArcelorMittal reduces tower steel emissions by up to 66% using low-emission steel produced with scrap steel in electric-arc furnaces powered by wind.
  • Carbon neutrality in own operations by 2030 without carbon offsets
  • Zero-waste wind turbines by 2040 (eliminate non-recyclable waste)
  • 100% renewable electricity for factories and offices since 2013
  • Factories use renewable heating; service fleet transitioning to eco-friendly options including hydrogen vessel from 2025
  • All future joint offshore projects will use ≥25% low-carbon steel towers and recycled-material blades
  • Scope 1 and 2 SBTi-validated targets set in August 2020; own operations carbon footprint reduced 55% by 2025 target, 100% by 2030
  • SBTi-aligned supply-chain decarbonisation of 45% per MWh by 2030
  • Committed to embedding sustainability in governance and all business activities
Inclusion & Diversity
88+ Nationalities
Global Workforce Representation
Reflects the diversity of the company's employees in 2024.
41% Employees Covered
Union or Collective Bargaining
Percentage of employees covered by union agreements in applicable regions during 2024.
19% Female Leadership
Women in Senior Positions
Current representation of women in leadership roles.
25% Leadership by 2025
Gender Targets: 30% by 2030
Ambitious goals to increase female representation in leadership over the next decade.
  • DEIB mission: guarantee equal opportunities and fair treatment regardless of background
  • Actions launched: external pay-structure audit (gender, nationality, age); recruitment process review; embedding DEI in talent and leadership programmes
  • Belief: diversity brings strength and innovation (“Diversity is our wind, and inclusion, our turbine…”)
  • First DEI goals formalised in sustainability strategy in 2020
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