Summer Intern, Process Improvement

Description

• Support the identification, development, implementation, and tracking of continuous improvement initiatives across the Chief Security Office
• Collect, analyze, and present data related to continuous improvement in CSO
• Develop and implement digitization and automation solutions to streamline operations, reduce manual workload, and enhance efficiency
• Collaborate with different CSO units to understand their needs and integrate digital solutions into their workflows
• Develop resources and training to share continuous improvement methodologies
• Prepare reports and presentations based on findings from data analyses, customer surveys and/or stakeholder workshops

Requirements

• Experience and interest in one or more of the following areas: process improvement (e.g. Lean), Design Thinking, and/or change management
• Creative thinking and openness to learning new technologies and methodologies
• Ability to opt in to the New York State and Local Retirement System
• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days, or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.
• Major in Criminal Justice, Emergency Management, Public Administration, Business, or a related discipline
• Familiarity with data visualization tools (e.g. Tableau and Power BI)
• Enrollment at a college or university at the time of the internship
• Ability to handle sensitive information with discretion and integrity
• Familiarity with PowerAutomate, RPA, or similar tools

Benefits

• Social/Networking Events
• Facility Tours
• The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
• Access to Employee Business Resource Groups
• This is a full-time internship (5 days per week at 7.25 hours per day)

Training + Development

Interview process

Visa Sponsorship

Security clearance