Front Desk Associate (Part-Time Floater)- The Infinity at Action Property Management in San Francisco, CA | USD25-25 | Kablio

Role

Description

customer service

phone handling

concierge

issue resolution

access control

activity reporting

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Answer and direct incoming phone calls. Receive and distribute resident parcels
Provide concierge services
Address resident and guest concerns and questions
Monitor lobby activity and maintain access control
Maintain the appearance of the front desk area, lobby, and main elevators
Complete Daily Activity Report

Requirements

customer service

hospitality

18+ age

background check

hospitality management

strong judgment

Polished and professional appearance and demeanor
On-going hospitality and property management training
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
Strong judgment and solutions-oriented
Demonstrate strong understanding of the association's governing documents
At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired

Benefits

Opportunities for career growth and advancement
Comprehensive health benefits and paid time off package for qualifying employees
This position requires flexibility to pick up additional shifts as needed. We can guarantee approximately 16 hours per week; however, the schedule will vary based on weekly coverage needs*

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment background check and drug screening required.

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025