Customer Service Representative

Overview

Handle customer inquiries, service calls, and data entry as first point of contact.

Requirements

• communication
• erp
• excel
• office experience
• customer service
• detail oriented

What You Bring

-Superior communication skills when dealing with challenging and reactive service calls -Excellent computer skills; savvy with new ERP programs and MS Office (Excel) -Excellent attention to detail; accurate and efficient with data entry -2-3 years previous office experience and customer service experience preferred -Need strong memory retention - we service over 300 manufacturers and 1000's of customers

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Benefits

-Industry-leading compensation -Once the telephone interview is completed, if you are advanced to the next step, you will have an in-person interview with one of our hiring managers. -Comprehensive group benefits and retirement savings program -Training and development opportunities

About Enviro-Tech Mechanical Services Ltd.

-Delivers reliable and innovative mechanical solutions. -Specializes in HVAC, plumbing, and mechanical services for commercial and residential industries. -Exerts expertise in designing and maintaining complex systems for large-scale projects, including industrial plants and office buildings. -Known for quality and reliability, consistently exceeding client expectations in performance and customer service. -Involved in numerous high-profile projects, ranging from large residential developments to advanced commercial facilities. -Focuses on sustainable and energy-efficient solutions, ensuring long-term value for clients.

Sector Specialisms

Interview Process

-receive email confirming application receipt. -phone interview scheduled by hr. -in‑person interview with hiring manager if advanced.