Fire Alarm Service Engineer

Description

• Maintain accurate records of service and performance.
• Communicate effectively with customers, providing updates and technical insights.
• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Identify and carry out remedial works and small installations in line with service guidance.

Requirements

• Basic electrical safety training (ECA) and sound technical understanding of building services.
• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
• Excellent communication and customer service skills.
• Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
• CCTV: HikVision, Avigilon, Dahua
• Strong diagnostic and problem-solving abilities.

Benefits

• Competitive base salary with uncapped commission and paid overtime.
• Employee Discount Programme – savings across 800+ retailers.
• 23 days’ holiday, increasing with service, plus bank holidays.
• Company vehicle and fuel card.
• Referral bonus of up to £2,000.
• Ongoing training and career development opportunities.
• Pension via Royal London, Life Assurance, and Employee Assistance Programme.

Training + Development

Interview process

Visa Sponsorship

Security clearance