Premier provider of facility services including cleaning, security, maintenance and restoration.
Operate, maintain, and repair building infrastructure and support systems for commercial properties.
3 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
New York, NY
Onsite
Company Size
476 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial Buildings
Corporate Offices
Retail Businesses
Facility Maintenance
Corporate Security
Commercial Restoration
Electrical Services
Painting
Role
Description
infrastructure maintenance
repair coordination
aware system
service requests
client relations
tenant relations
Maintains excellent intra-company and inter-company relationships through a cheerful and cooperative work attitude toward co-workers, supervisory staff, management personnel, and personnel of other companies.
Learn the locations and principles of operation, maintenance, and repair of all building infrastructure support systems assigned in the buildings. Guides other Alliance engineering staff on these items.
To effectively and efficiently operate, maintain and either repair or assist the Alliance Engineering Management Staff and the Property Managers in coordinating the repair of all base-building infrastructure and infrastructure support systems and related equipment without limitation.
Maintains excellent Client relations through prompt and courteous responses to requests and/or directives from Hines personnel. Serves as an additional point of contact with the Property Managers regarding building operations.
Utilizes the Aware Service Request system and all its functions to correctly and timely address and process the Service Requests entered by tenants. This includes Preventive Maintenance.
Maintains excellent tenant relations through prompt and courteous responses to tenant requests within the guidelines.
Requirements
sprinkler
stand-pipe
oil burner
fireguard
mechanical
report writing
Ability to correctly interpret various instructions furnished in a written, oral, or scheduled format.
Ability to understand basic building infrastructure system design and operation.
Ability to use appropriate English when interacting with tenants, supervisors, and personnel.
Ability to identify and resolve mechanical and basic electrical problems.
Ability to write reports using all parts of speech with reasonably proper format, punctuation, spelling, and grammar.
Ability to perform simple computations using basic arithmetic (i.e.: addition, subtraction, multiplication, and division).
Ability to communicate essential information needed for decision-making.
Ability to read and understand equipment instruction manuals.
Benefits
Dental Insurance
Pay Rate: $34.62 per hour
Paid Vacation
401K/403b Plan
Vision Insurance
Medical Insurance
Employment Verification
Paid Holidays
Paid Sick Days
Life Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
employment verification required
Company
Overview
Founded in the 2000s in the Pacific Northwest, the company has grown from a single-region maintenance provider to a nationally recognized facility services firm.
Projects range from concierge security and janitorial services in Manhattan high-rises to large-scale restoration and painting contracts.
Specialist teams handle everything from carpet, window, and upholstery cleaning to grounds care and building system maintenance.
Their integration of security services and bright-star messenger operations sets them apart from typical facility management firms.
Culture + Values
We strive for excellence in all aspects of our work.
We foster a culture of teamwork and collaboration.
We are committed to delivering superior services to our clients.
We prioritize safety and quality in every project we undertake.
We uphold integrity and transparency in all our business dealings.
Environment + Sustainability
Committed to reducing environmental impact.
Prioritize energy-efficient solutions and sustainable practices across operations.
Implement waste reduction strategies, including recycling and responsible disposal.
Continuously enhance sustainability in all business areas.
Inclusion & Diversity
We foster an inclusive work environment where every employee is valued.
We focus on gender equality, with a strong emphasis on equal opportunity for all.
We are committed to creating a diverse workforce across all levels of the organization.
We regularly assess our diversity and inclusion programs to ensure they are effective.