Package Concierge

Description

• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.

Requirements

Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

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BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a full-time position.

• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Proficient in Microsoft Office
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Ability to stand, walk, bend, and reach throughout the shift.
• Must demonstrate commitment to deliver outstanding customer service
• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must be able to lift and carry packages over 25 lbs on a regular basis.
• Strong interpersonal and communication skills
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol
• High school diploma or GED, College education preferred.

Benefits

• Paid Vacation
• Dental Insurance
• We have evening shift available: 12:00pm-8:30pm
• Paid Holidays
• 20% Housing Discount at BLT Properties
• Paid Sick Leave
• Vision Plan
• Medical Insurance
• Tuition Reimbursement
• 401k Plan
• Competitive Pay
• Life Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance