EVCS Technician

Description

• Ensure all services and projects are completed on time, within scope, and budget, with a keen focus on resource allocation and client satisfaction
• Must maintain a clean driving record and comply with all company vehicle and safety policies
• Proactively offer clients additional services, including service agreements, preventative maintenance plans, InControl monitoring software, and other revenue-generating items. Create warm leads for the sales team to explore opportunities for selling additional EV chargers and ask for referrals to expand our customer base
• Uphold the highest standards of professionalism at client sites and foster strong relationships with third parties/vendors
• Provide and maintain your own basic hand tools required for performing work on EV chargers
• Adhere to all safety protocols and procedures to ensure a safe working environment. Maintain a high standard of safety practices while working with high voltage and in various environmental conditions
• Continue developing your expertise through ongoing training and certifications provided by InCharge Energy.
• Maintain meticulous records for all repairs and installations and coordinate seamlessly with third parties/vendors to ensure flawless project execution
• Track charging infrastructure performance, provide detailed progress reports, and escalate issues to management as needed
• Diagnose and repair electrical charging infrastructure with precision using advanced tools and techniques, from computer diagnostics to basic electrical repairs
• Must provide and maintain your own set of hand tools necessary to perform the duties of the role

Requirements

• 2+ years of hands-on experience in electrical, EV, or a related client-facing role
• Proven ability to troubleshoot electrical and mechanical issues effectively
• Include but are not limited to: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage
• Associate's degree or certification in a relevant technical field
• Valid driver's license, with a clean driving record and ability to travel 75%+ within your assigned territory and nearby regions; occasional travel across the U.S. may be required
• Must be comfortable independently operating a vehicle for extended periods and flying domestically for work-related travel
• Strong knowledge of electric vehicle charging systems, electric vehicle technology, and electrical systems
• Self-starter with a proactive attitude and adaptability to start-up environments
• Excellent communication skills and attention to detail
• Journeyman's license or higher, or formal electrical training, is strongly preferred

Benefits

• Flexibility to work occasional overtime or adjusted hours to support service schedules and customer needs

Training + Development

Interview process

Visa Sponsorship

Security clearance