Inside Counter Sales Associate

Description

• You will work directly with customers to ensure they order the right products and that the orders are ready on time.
• You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
• You will support operations by pulling orders and packing them as needed.
• You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
• Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
• You will fill in where needed through cross-training in areas such as the warehouse, assisting with pulling orders and activities such as cycle counting, operating a forklift, etc.

Requirements

• Prior warehousing experience, including operating a forklift.
• Knowledge of customer service and order processing systems.
• Knowledge of the construction industry and products a plus.
• A minimum of 2-3 years of successful inside sales experience.
• At minimum, a high school diploma or equivalent. A college degree is preferred but not required.

Benefits

• Competitive salary plus annual discretionary bonus
• Short Term Disability, Long Term Disability, and Life Insurance
• Tuition reimbursement
• Generous discounts on the best products from leading industry vendors
• 401k retirement plans with a generous company match
• Company-provided PPE as required
• Multiple medical, dental, and vision plan options
• Company-paid training and certifications
• Competitive sick, vacation and PTO time as well as paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance