Network Performance Lead at Roam in Crawley, England, United Kingdom | Kablio

Role

Description

utilisation strategy

performance reporting

data analysis

driver outreach

experience enhancements

revenue experimentation

Owning and driving Roam’s utilisation strategy, with full accountability for improving charger usage across the network
Reporting on utilisation performance, campaign success and customer trends with clear commercial impact
Using data, trends and insights to spot underperforming locations and turn them around through targeted action
Acting as the key internal champion for driver experience and utilisation performance
Constantly engaging with drivers and site partners to understand behaviours, barriers and opportunities
Improving the end-to-end driver journey, from discovery to first charge to repeat usage
Collaborating daily with Commercial, Operations, Product and Finance teams to ensure your ideas are implemented at pace
Running driver outreach campaigns across the Roam app, email, social channels and on-site activations
Identifying and leading enhancements to the charging experience to make it more intuitive and frictionless
Working closely with the Marketing team on promotions, campaigns, partnerships and loyalty initiatives
Spotting new revenue and engagement opportunities through data-led experimentation
Constantly testing, learning and refining what works to drive sustained growth
Leading with fresh, creative ideas to attract drivers and increase repeat usage

Requirements

communication

cross-functional

project management

ev passion

leadership

data-driven

A strong communicator who enjoys speaking with both drivers and commercial clients
Confident working cross-functionally with multiple teams
Highly organised with strong project management skills
A genuine passion for EVs, sustainability and smart mobility
Comfortable leading initiatives independently and seeing them through end-to-end
Proven experience in a growth, commercial, marketing, product, customer or data-led role
Naturally creative, full of ideas and comfortable testing bold new approaches
Data-driven, with confidence interpreting trends and turning insight into action

Benefits

Hybrid and flexible working options with a fantastic office
We are proud to be a Living Wage Employer
Learning and wellbeing perks, including Gympass, Octopus MoneyCoach, learning allowances, CycleScheme, and further discounts
25 days paid leave allowance + your birthday off!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£165 million drive

Rebranding Initiative

The company embarked on a bold expansion following its rebranding, with significant investment backing.

100,000 chargers

Charger Deployment Goal

Aiming to deploy a large-scale network of fast and rapid chargers across the UK.

1,500 charge points

Installed Infrastructure

Currently operates a widespread network of charging points across the UK.

99% uptime

Network Reliability

Ensures high availability and consistent performance for users.

Rolls out chargers at hotels, retail parks, offices and apartment blocks—partnering with Hilton, Galliard, Battersea.
Offers fully funded and customer‑funded models, plus ongoing maintenance and business consulting.
Showcases large-scale sites—e.g., London’s Beaufort Park with 117 sockets and Battersea with nearly 100 bays.

Culture + Values

Service: At Roam, we put drivers first—user‑friendly network, intuitive technology, 24/7 support
Governance: Strong governance—ISO accreditations, modern slavery policy, transparency, ethics, compliance
Social: We believe in giving back—Roam Apprenticeship Scheme, volunteering with Crawley Open House and Ten Little Toes
Environment focus: Building a cleaner, greener world—partnering with West Sussex Wildlife Trust to support biodiversity
Innovation & empowerment: Passionate innovators, problem‑solvers, sustainability advocates dedicated to powering the transition

Environment + Sustainability

1,500+ Stations

Electric Vehicle Charging Network

Installed over 1,500 charging stations across the UK to support low-carbon transportation.

2,300 tonnes CO₂

Carbon Emissions Saved

Reduced over 2,300 tonnes of CO₂ emissions through optimized network operations.

£165M Investment

EV Infrastructure Fundraising

Raised £165 million to expand destination charging and support national Net-Zero goals.

Partnered with West Sussex Wildlife Trust to support local biodiversity.
ISO-accredited operations with active carbon-reduction policies.
Aligned with UK government's net-zero target (net zero by 2050).

Inclusion & Diversity

Launched Roam Apprenticeship Scheme—opening doors for the next generation
Volunteer partnerships: Crawley Open House and Ten Little Toes to support local communities
Undisclosed gender breakdown—no publicly available data on board or workforce gender balance
No explicit DEI targets or published outcomes available publicly

Articles

About Us

Careers

Contact

Role

Description

utilisation strategy

performance reporting

data analysis

driver outreach

experience enhancements

revenue experimentation

Owning and driving Roam’s utilisation strategy, with full accountability for improving charger usage across the network
Reporting on utilisation performance, campaign success and customer trends with clear commercial impact
Using data, trends and insights to spot underperforming locations and turn them around through targeted action
Acting as the key internal champion for driver experience and utilisation performance
Constantly engaging with drivers and site partners to understand behaviours, barriers and opportunities
Improving the end-to-end driver journey, from discovery to first charge to repeat usage
Collaborating daily with Commercial, Operations, Product and Finance teams to ensure your ideas are implemented at pace
Running driver outreach campaigns across the Roam app, email, social channels and on-site activations
Identifying and leading enhancements to the charging experience to make it more intuitive and frictionless
Working closely with the Marketing team on promotions, campaigns, partnerships and loyalty initiatives
Spotting new revenue and engagement opportunities through data-led experimentation
Constantly testing, learning and refining what works to drive sustained growth
Leading with fresh, creative ideas to attract drivers and increase repeat usage

Requirements

communication

cross-functional

project management

ev passion

leadership

data-driven

A strong communicator who enjoys speaking with both drivers and commercial clients
Confident working cross-functionally with multiple teams
Highly organised with strong project management skills
A genuine passion for EVs, sustainability and smart mobility
Comfortable leading initiatives independently and seeing them through end-to-end
Proven experience in a growth, commercial, marketing, product, customer or data-led role
Naturally creative, full of ideas and comfortable testing bold new approaches
Data-driven, with confidence interpreting trends and turning insight into action

Benefits

Hybrid and flexible working options with a fantastic office
We are proud to be a Living Wage Employer
Learning and wellbeing perks, including Gympass, Octopus MoneyCoach, learning allowances, CycleScheme, and further discounts
25 days paid leave allowance + your birthday off!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£165 million drive

Rebranding Initiative

The company embarked on a bold expansion following its rebranding, with significant investment backing.

100,000 chargers

Charger Deployment Goal

Aiming to deploy a large-scale network of fast and rapid chargers across the UK.

1,500 charge points

Installed Infrastructure

Currently operates a widespread network of charging points across the UK.

99% uptime

Network Reliability

Ensures high availability and consistent performance for users.

Rolls out chargers at hotels, retail parks, offices and apartment blocks—partnering with Hilton, Galliard, Battersea.
Offers fully funded and customer‑funded models, plus ongoing maintenance and business consulting.
Showcases large-scale sites—e.g., London’s Beaufort Park with 117 sockets and Battersea with nearly 100 bays.

Culture + Values

Service: At Roam, we put drivers first—user‑friendly network, intuitive technology, 24/7 support
Governance: Strong governance—ISO accreditations, modern slavery policy, transparency, ethics, compliance
Social: We believe in giving back—Roam Apprenticeship Scheme, volunteering with Crawley Open House and Ten Little Toes
Environment focus: Building a cleaner, greener world—partnering with West Sussex Wildlife Trust to support biodiversity
Innovation & empowerment: Passionate innovators, problem‑solvers, sustainability advocates dedicated to powering the transition

Environment + Sustainability

1,500+ Stations

Electric Vehicle Charging Network

Installed over 1,500 charging stations across the UK to support low-carbon transportation.

2,300 tonnes CO₂

Carbon Emissions Saved

Reduced over 2,300 tonnes of CO₂ emissions through optimized network operations.

£165M Investment

EV Infrastructure Fundraising

Raised £165 million to expand destination charging and support national Net-Zero goals.

Partnered with West Sussex Wildlife Trust to support local biodiversity.
ISO-accredited operations with active carbon-reduction policies.
Aligned with UK government's net-zero target (net zero by 2050).

Inclusion & Diversity

Launched Roam Apprenticeship Scheme—opening doors for the next generation
Volunteer partnerships: Crawley Open House and Ten Little Toes to support local communities
Undisclosed gender breakdown—no publicly available data on board or workforce gender balance
No explicit DEI targets or published outcomes available publicly

Articles

About Us

Careers

Contact