Leasing Professional

Description

• Greet future residents, determine needs and preferences, and professionally present property and specific apartments while providing features and benefits.
• Correctly process all lease applications, collect proof of income, gain management approval, and notify prospective residents of results within 24-72 hours. Schedule pre-signing of lease within 72 hours after approval notification. Schedule move in appointments and freight elevator. Type miscellaneous resident communication as needed.
• Complete all reporting requirements to include but not limited to outreach marketing, traffic reports, daily checklists and maintaining Customer Relationship Management System (CRM) and the Property Management System (PMS).
• Assist in resident retention program, resident appreciation days and special functions as requested. Functions will require your participation at least one event per month after hours.
• Enter all information into CRM, including prospect phone calls, visits, applicants, residents, resident communication, demographics, wants and needs, apartments shown and all activity that applies to the community.
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartment communities.
• Assist with monthly advertising review updates and advertising binder maintenance.

Requirements

• Excellent written and verbal communication skills.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
• Strong working knowledge of Microsoft Office.
• Experience with YARDI
• Ability to keep sensitive information highly confidential
• College degree
• High school diploma or equivalent
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• An open mind for new ideas and creative methods
• 3-5 years prior sales, customer service, or leasing experience
• Lease-up experience
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.

Benefits

• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!
• Fair Housing Training

Training + Development

Interview process

Visa Sponsorship

Security clearance